this post was submitted on 25 Jun 2023
184 points (95.1% liked)

Lemmy Moderators

690 readers
1 users here now

A community for moderators of various communities to discuss moderating. Help others and get help yourself! Remember, there are no stupid questions!

If you have general questions or things you want to share about the Fediverse, then head over to [email protected]!

If you want help with making a lemmy bot, then head over to [email protected]!

Rules

founded 1 year ago
MODERATORS
 

This dude posts a wildly racist meme of Michelle Obama. I report the post. Funnily enough, the racist post is posted by the mod of dankmemes, dankchristianmemes and some other shit hole.

Said mod then starts sending abusive transphobic messages to me. Try to report the user. Nothing happens when I hit the button.

Shit like this is why Lemmy isn't a viable alternative yet. We need to do better and be better.

top 50 comments
sorted by: hot top controversial new old
[–] [email protected] 111 points 1 year ago (7 children)

Hello everyone. This is Michelle, one of the Lemmy.world Admins/Moderators.

I want to let you know that if you are reporting a post/comment from a community moderator, please message me and let me know your concern. Especially if it relates to the violation of server rules for hate speech, racism, threats, or calls to violence.

If it’s a Lemmy.world community, they can resolve the report before we have a chance to see it. So please let me know if no action is being taken.

If the community is on another instance, we can see the reports you submit. We can ban and remove the posts/comments from our side.

We have zero tolerance for homophobia, racism, hate speech, bullying, child pornography, and many others that are listed under our server rules.

The moderation tools we currently have are not very robust, but I hope this helps clarify what can be done to escalate issues.

[–] [email protected] 35 points 1 year ago (4 children)

Can we please defederate from exploding-heads.com? Nothing good comes from there.

[–] [email protected] 9 points 1 year ago

Wow, that instance looks like a cesspool.

[–] [email protected] 6 points 1 year ago (2 children)

Noob question: can we, at the individual user-level, block entire instances?

[–] [email protected] 7 points 1 year ago

It's an often requested feature that I'm sure will come to Lemmy sooner rather than later, but in the meantime there is a bit of a workaround: if you're using a browser then you can block a whole instance using ublock origin. Note that Firefox mobile supports ublock as well.

I'll try to find the post with instructions and then edit my comment to include it here

load more comments (1 replies)
load more comments (2 replies)
[–] [email protected] 21 points 1 year ago

👏 Amazing 👏, please ban this fisuxcel bigot

load more comments (5 replies)
[–] [email protected] 56 points 1 year ago* (last edited 1 year ago) (3 children)

Lemmy and Kbin have both seen a huge influx of people in the past few weeks, so admins of each instance are struggling to keep up. For the most part, the admins are working for free, in addition to whatever their day jobs are.

Having said that, I'd report those magazines / communities to the admin of the instance for action, understanding that right now, they're buried in requests, questions, and complaints. If the issue is an entire instance, well, defederation is an option.

FWIW, I was threatened on Reddit more than once with actual murder... people threatening to come to my house and kill me. Reddit's general response was to... delete the chat message in question as a "resolution" to my complaint. AFAIK, that was the extent of their action. I at least have the impression that abusive users will be removed, though it might take a bit given the incredible influx of new users.

I am sorry that they're harassing you though. Noting to block those magazines / communities.

[–] [email protected] 31 points 1 year ago (3 children)

A homophobe told me that he'd rather die than respect everyone's right to be safe and unabused in public. I told him I didn't believe him, why doesn't he show us. I got permabanned, he's still spreading hate.

load more comments (3 replies)
[–] [email protected] 16 points 1 year ago* (last edited 1 year ago) (3 children)

FWIW, I was threatened on Reddit more than once with actual murder... people threatening to come to my house and kill me. Reddit's general response was to... delete the chat message in question as a "resolution" to my complaint. AFAIK, that was the extent of their action. I at least have the impression that abusive users will be removed, though it might take a bit given the incredible influx of new users.

This is horrible, why do people think they can say this shit? I hope you reported this to the police? I'm pretty much most places this behaviour is illegal. It's not a good look for Reddit to be complacent with illegal activity on their site.

Edit: massive typos

[–] [email protected] 14 points 1 year ago (2 children)

It's all good! Not that the guy would have had an easy time finding me; I'm not inclined to share my "real life" info online and I rarely use the same username / contact info on more than one site. Heck, as I note... I'm probably just an incredibly advanced AI anyway. Bleep bloop.

[–] [email protected] 11 points 1 year ago (1 children)

I don't fear them. Let 'em come!

P Sherman
42 Wallaby Way
Sydney

[–] [email protected] 13 points 1 year ago (3 children)

A French guy was stabbed to death once after a guy he beat in counter-strike was able to track him down.

[–] [email protected] 17 points 1 year ago (1 children)

Possible and tragic, but that's the address of the dentist in Finding Nemo. And I suck at counter strike. And I'm not French.

[–] [email protected] 4 points 1 year ago (1 children)

The question is, is it real? Or are addresses in movies fake and cannot be traced to real places, like the 555 phone numbers?

[–] [email protected] 5 points 1 year ago (1 children)

Google said it's fake. I guess the producers wouldn't have picked a real address. Or at least not a real address of a person. Police station would be a good pick.

[–] [email protected] 4 points 1 year ago

I may have given creeps police station addresses before. That and 1600 Pennsylvania Avenue.

[–] [email protected] 4 points 1 year ago

This is explicitly why I avoid mixing my gaming/forums/Discord accounts with my IRL/social media accounts. People out there are lunatics.

load more comments (1 replies)
load more comments (1 replies)
[–] [email protected] 8 points 1 year ago

They think they can say this shit because they obviously can. There are no consequences.

[–] [email protected] 6 points 1 year ago* (last edited 1 year ago)

I had a similar experience, but their response was better. I had been talking on a certain sub for months (an illness support sub...) and there was one user who was prominently abrasive. Actually an odd mixture of acting tough mixed with seeming very sensitive, so I suppose basically a bully. We didn't get along great. He liked giving factually incorrect advice mixed with telling us all we were "weak pussies" for being concerned about illness. I don't remember all the details, but at some point he started blatantly using alternate accounts to support his viewpoints and harass people. I called him out on that and he was angry about it, and started saying things like "I'll be in Portland next week, maybe I'll come pay you a little visit" and "you'd better watch for me, I'll be seeing you soon". Reddit admins did remove his main account along with the 2-3 others he was using.

[–] [email protected] 14 points 1 year ago* (last edited 1 year ago) (2 children)

@i_simp_4_tedcruz
Yeah, as @melpone says it will just take time for admins to respond if you message them directly. I know Lemmy.world doesn’t tolerate people like this. This is from the lemmy/mastodon.world Code of Conduct:

Provide a friendly, safe, and welcoming environment for everyone regardless of gender identity or expression, sexual orientation, disability, personal appearance, body size, race, ethnicity, age, religion, nationality, political affiliation, or other similar characteristic.

[–] [email protected] 6 points 1 year ago

Instances generally need more moderators but I understand the need to screen for good / bad candidates too. We also need a way to communicate bad actors across instances easily, which does not yet seem to be a thing. Maybe I'm wrong though; I'm not moderating anything.

load more comments (1 replies)
[–] [email protected] 30 points 1 year ago (2 children)

That guy is on exploding-heads.com which is full of alt right chuds so I'm not surprised.

[–] [email protected] 6 points 1 year ago (2 children)

Lemmy and Kbin sites need to implement basic block lists... the terrible mastodon/akoma/pleroma/friendica sites all need to be banned here too or they will make your day bad.

load more comments (2 replies)
load more comments (1 replies)
[–] [email protected] 17 points 1 year ago

The racist transphobes can now be seen from Lemmy. Nature is healing.

PS: They aren't welcome.

[–] [email protected] 16 points 1 year ago (1 children)

That's not cool. You come to my subs. I'll treat your reports right. Bring you a hot towel with a mint and the morning paper.

[–] [email protected] 4 points 1 year ago (1 children)

Thank you for doing mod work and keeping spaces nice for us. Your hospitality is priceless.

[–] [email protected] 4 points 1 year ago

We're not being paid so yeah, priceless is a good description. lol

[–] [email protected] 11 points 1 year ago (2 children)

Things you can do in increasing order of broadness (and difficulty):

  • Block the user.
  • Block the communities.
  • Report the PMs if they are against the rules of the user's instance. The admin of the instance should see the report and take action.
  • Contact the admins of the communities' instance(s) if this is against those instances' rules/moderation policies. (As far as I know there is no way to report a whole community yet). The admin of the instance(s) should see your messages and take action.
  • Contact the admins of your instance if this is against your instance's federation or remote content policy. They may ban the community and user at an instance level, or even defederate from that instance that allows the abuse.
  • Move to a different instance. If you want admins that will take action on these issues you likely want to be on some other instance that is more proactive when it comes to moderation. Some people give beehaw shit for being aggressively moderated and defederated, but this is exactly the sort of thing they are fighting against.
  • Run your own instance and block that user/community/instance from an instance level. If all else fails you can have full control and would be able to take all of the "admin" actions I mention above.

In my opinion the ability to do all of these actions is why Lemmy is the most viable alternative I've seen. You are more in-control of your destiny and experience on this platform than anywhere else I've seen.

If you need help with doing any of what I mentioned don't hesitate to ask.

load more comments (2 replies)
[–] [email protected] 11 points 1 year ago (3 children)

What you'd want to do now is reach out directly to the admin of the instance.

load more comments (3 replies)
[–] [email protected] 10 points 1 year ago* (last edited 1 year ago) (2 children)

We can't pretend this is just a Lemmy issue. But I agree with your sentiment.

[–] [email protected] 4 points 1 year ago (8 children)

Isn't the recourse to ask the instance admin to intervene?

load more comments (8 replies)
load more comments (1 replies)
[–] [email protected] 9 points 1 year ago

Disappointing, I would really like an option to report moderators/people to the instance. As there are people who have broken the rules of the instance and whilst I want to remove them from my community I wouldn't mind being able to forward complaints of a user to the instance admins so they can ban them from the entire instance should they need too. There have been a few that break the rules of Lemmy.World and deserve an instance wide ban.

[–] [email protected] 8 points 1 year ago (1 children)

I got arrased by both users and moderators in reddit, at r/Europe, nada all I got from Reddit admins was autoresponses of "Reported content doesn't constitute a violation of Reddit Rules".

I see Lemmy.world working much better than reddit seeing this post.

[–] [email protected] 7 points 1 year ago (2 children)

Do mods see who report what? Because that means I won't report anything. I stopped reporting on Facebook groups because of that. I stopped reporting on Reddit when Reddit started sending me feedback on my reports.

[–] [email protected] 8 points 1 year ago* (last edited 1 year ago) (1 children)

Yes and I find it very strange. The few reports I've seen on my communities show who reported, what was reported, and the reason given

Edit: also as a mod I feel that knowing who reported something isn't necessary? The only thing I can truly think of is so mods can do something about report spam or false reporting, but to me a better solution would be having it hidden to mods, and visible to admins if it needs to be investigated for report abuse/spam/etc.?

load more comments (1 replies)
load more comments (1 replies)
[–] [email protected] 7 points 1 year ago

Try PMing the admin. This is a smaller scale, non profit network, you can't expect moderation to be as fast as in a major platform (yet).
But I'm sure they'll be willing to deal with it.

I think db0 is working on some sort of collective rating for instances, maybe that could be extended to users, but I'm no sure how much good it would do, and if it wouldn't be abused.

[–] [email protected] 4 points 1 year ago

He’s been banned

[–] [email protected] 4 points 1 year ago* (last edited 1 year ago)

Thank you for letting us know who and what spaces to avoid/block but sorry you were left without help.. Although I see an admin answered to you. I hope action has been taken, on any shape or form.

[–] [email protected] 4 points 1 year ago (4 children)

This is why huge instances are not a good idea, the shitstain will likely be booted out when the overworked admins get to the complaint but will take time, if the instance was smaller it would have been done already but big instances need lots of work

load more comments (4 replies)
[–] [email protected] 3 points 1 year ago

I can't tell which instance they're on, but if you report something to admins, it's reported to your local server admin. If they're on a different server, the absolute best your admin can do is contact the other user's admin to forward the report and block the instance. The more likely outcome is that they block the other user from your server.

I don't know how responsive the admin of LW is, but it seems to be a site that's prioritizing growth and "openness", but, as far as I'm concerned, the real value of this space is in smaller servers and smaller communities, with federation just giving access to occasional trips to "big city" sites. Smaller sites usually have more responsive admins and are quicker to cut off bad actors because they care more about community health than unlimited growth and access.

[–] [email protected] 3 points 1 year ago (1 children)

This is kinda tangential, but this is what happens when you don't have dedicated mods with robust tools.

As much as reddit hated mods, and despite there being shitty mods, without moderation, things fall apart because people suck.

When mods suck too, you have to hope admins don't. When admins suck, you're screwed.

[–] [email protected] 3 points 1 year ago

And when the mods suck, and the admins suck along with the CEO, you have Reddit.

load more comments
view more: next ›