This dude posts a wildly racist meme of Michelle Obama. I report the post. Funnily enough, the racist post is posted by the mod of dankmemes, dankchristianmemes and some other shit hole.
Said mod then starts sending abusive transphobic messages to me. Try to report the user. Nothing happens when I hit the button.
Shit like this is why Lemmy isn't a viable alternative yet. We need to do better and be better.
Things you can do in increasing order of broadness (and difficulty):
In my opinion the ability to do all of these actions is why Lemmy is the most viable alternative I've seen. You are more in-control of your destiny and experience on this platform than anywhere else I've seen.
If you need help with doing any of what I mentioned don't hesitate to ask.
I did the first 3 steps and the deafening silence told me all I needed to know. The admin of the community is the harasser. Instance admin did not act of the report(s). Lemmy is too new and I have no real affection for it, so moving to another instance in the hopes that new admins will finally do something is not even on the table. Running my own instance sounds as appealing as running my own email server for all of the same reasons.
I appreciate your attempt at help, but very few users are going to jump through that many hoops for something that should just happen.
But even having the ability to do these things speaks volumes. With lemmy you actually have the option do to do all these things, and yeah they take effort for the amount of control you want. Limiting yourself like that is limiting your own freedoms yourself in exchange for convenience. Im actually considering running my own instance just for fun.