This dude posts a wildly racist meme of Michelle Obama. I report the post. Funnily enough, the racist post is posted by the mod of dankmemes, dankchristianmemes and some other shit hole.
Said mod then starts sending abusive transphobic messages to me. Try to report the user. Nothing happens when I hit the button.
Shit like this is why Lemmy isn't a viable alternative yet. We need to do better and be better.
Try PMing the admin. This is a smaller scale, non profit network, you can't expect moderation to be as fast as in a major platform (yet).
But I'm sure they'll be willing to deal with it.
I think db0 is working on some sort of collective rating for instances, maybe that could be extended to users, but I'm no sure how much good it would do, and if it wouldn't be abused.