this post was submitted on 19 Jan 2024
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[–] [email protected] 78 points 10 months ago (2 children)

“3rd party ink will give you a computer virus”

What a lying sack of crap that guy is.

[–] [email protected] 44 points 10 months ago (1 children)

If 3rd party ink can give you a computer virus then the printer isn't built correctly. There's no reason that should happen.

[–] [email protected] 49 points 10 months ago (2 children)

we sort of see a 20 percent uplift on the value of that customer because you're locking that person, committing to a longer-term relationship.

Do these people never listen to themselves? Who the hell wants to be "locked"?

[–] sirdorius 43 points 10 months ago* (last edited 10 months ago) (1 children)

CEO: "We have observed through careful analysis that by locking our customers inside the restaurant, they will continue to order food from us in order to not starve. Therefore, from now on, all doors shall now be one way only"

Investors: "What brilliant entrepreneurship!"

[–] [email protected] 35 points 10 months ago (1 children)

HP printers: A bad investment in not having your printer break by the 2 year mark

[–] [email protected] 14 points 10 months ago (2 children)

If you get 2 years out of an HP product, you're doing pretty well.

[–] [email protected] 8 points 10 months ago

5 years ago I bought a 10 year old HP Laserjet because I was fed up with every single bubble jet printer's quality and ink cost. I'm still using the toner that came with it. And I've been getting low ink warnings for 3 of those years. Maybe 500 or so pages in that time. I'd never buy a new HP though since they phone home. If you find an old Laserjet I can't recommend them enough.

[–] [email protected] 5 points 10 months ago

Which is sad. The HP LJ4 was a fucking tank back in the day. I used to get them for friends and family, put in an Ethernet card, clean it up, and then it's print for another decade.

[–] [email protected] 23 points 10 months ago (2 children)

I'm living a mostly printer free lifestyle thanks to this kind of malarkey.

[–] [email protected] 6 points 10 months ago

Yup. Just like toll roads, I'll go out of my way and spend extra effort to avoid printers on principle.

[–] [email protected] 5 points 10 months ago

Really makes me appreciate the free printing services at my local public library.

[–] [email protected] 20 points 10 months ago

I like how HP says a big reason to not use 3rd party ink is because they can introduce malware, which is another reason they need to work to make sure you only use HP ink.

However, the security issue is because of the chips they use in order to make sure you only use HP ink.

It seems like to me that HP, HPE and HP Printing have had the most constant and slowest death in the industry and if this article proves anything, it isn't going to change.

[–] [email protected] 19 points 10 months ago (2 children)

If a company sees me not as a customer, but as a "bad investment", I think it is time to turn into an even worse investment and in the future buy products from a company that values their customers as human beings.

[–] [email protected] 5 points 10 months ago (1 children)

a company that values their customers as human beings.

Good luck with that

[–] [email protected] 3 points 10 months ago

I'd be fine if they just value us as customers, but one should always aim a bit higher.

[–] [email protected] 1 points 10 months ago (1 children)

does spamming job application work

[–] [email protected] 2 points 10 months ago

Might give it a try.

[–] [email protected] 17 points 10 months ago (2 children)

I don't buy HP anything & won't recommend them to anyone either.

[–] [email protected] 8 points 10 months ago (1 children)

I used to work for a laptop repair company. Nothing made me hate HP than having to work on their machines. Dell? Lenovo? Hell, Asus? I’d take ‘em all over an HP any day.

[–] alphapuggle 6 points 10 months ago (1 children)

My biggest question is WHY ARE THERE SCREWS UNDER THE FEET??

[–] [email protected] 5 points 10 months ago

All the time. Good Lord I got so sick of that.

[–] [email protected] 6 points 10 months ago

I have a HP laptop. I hate its UEFI.

  1. Drive lock:
    This utilizes the ATA security commands. DriveLock uses master and user password. I don't know how exactly they are used, but simply the user password is used for unlocking the drive while master password is required to reset it.
    While enabling DriveLock, HP UEFI ask me for a password. Which one is it? Does it re-use it for both? Does it use the admin password as master? Does it generate and save the master password in UEFI? I should probably test it out with hdparm.

  2. Vanishing boot entries:
    Did you just boot up from external drive? Where's the boot entries? ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯ Can you at least add them in UEFI settings like with any normal computer? Nope. You need to use either efibootmgr or bootice. I usually just boot Hiren's Boot (PE) and use Bootice. Is that it though? Nope. The boot priority won't be saved. You need to head back into UEFI settings (and don't you dare forget to unlock your drive, or else start all over), go into boot settings, "OS Boot Manager" and then put them in correct order. What they don't tell you is that if you get out to "Save and exit", this won't be saved. You have to press one of the F keys, I believe F10, to save the boot order, and just then you can "Save and exit".

[–] [email protected] 17 points 10 months ago (1 children)

I saw their ad for their printer ink that is apparently chipped to stop People from buying third party ink.

They presented it as a means to 'prevent fraud' and to 'protect your business'

From what

From people not buying your overpriced junk? How does you adding what is basically a drm at this point help the consumer combat 'fraud'?!

[–] [email protected] 7 points 10 months ago (1 children)

Malware. They’re saying that malware imbedded on the cartridge can hop to the printer then onto networks.

Which is why you shouldn’t buy from unknown vendors. But even certified cartridges can be tampered with if you’re getting it from a sketchy source.

[–] [email protected] 14 points 10 months ago (1 children)

But how can malware be in the cartridge in the first place? Because someone in management had the ingenious idea, to put a chip with complex code and access rights in what is supposed to be a simple mechanical part.

[–] [email protected] 3 points 10 months ago* (last edited 10 months ago)

Exactly right. The problem was manufactured, in more ways than one.

[–] [email protected] 16 points 10 months ago

And this is why I don't buy HP any more. 😅

[–] [email protected] 13 points 10 months ago

HP garbage is the real bad investmemt

[–] [email protected] 11 points 10 months ago

Do we have a new crop of incredulous “Damn, HP printers suck” people again? Welcome, friends.

[–] [email protected] 9 points 10 months ago

Watchugonna do, stop selling to us?

[–] [email protected] 6 points 10 months ago

This is capitalism.

[–] [email protected] 5 points 10 months ago

HP follows the Nvidia mantra of the more you buy, the more you save.

[–] [email protected] 4 points 10 months ago
[–] [email protected] 3 points 10 months ago

"Charge like a wounded bull" has been their company motto for as long as I can remember.

[–] [email protected] 1 points 10 months ago* (last edited 10 months ago)

Spoiled and entitled due to making a monopoly out of their own ecosystem. Why are we still tolerating that?

lol then again most of you are Americans which makes you apple fanboys so obviously you aren't ready for this message yet