alphapuggle

joined 2 years ago
[–] alphapuggle 12 points 17 hours ago

Lenovo earned a failing score because, per the report, it "failed to provide the full French repairability index for 12 of the 13 models... available in both the US and France." Because the US PIRG was only able to score one device, Lenovo failed.

As such, it's possible that Lenovo laptops could be more easily repairable than its F score implies, but Lenovo makes accessing French Repairability Index scores extremely difficult. As the report notes, France has required companies to post repair scores and information about repairability since January 2021. This could be an oversight on Lenovo's part. Ars Technica reached out to the PC maker for comment and will update this story if we hear back. For what it's worth, Lenovo scored a C last year, falling behind Asus, Acer, Dell, Microsoft, and HP.

[–] alphapuggle 3 points 20 hours ago (1 children)

This does appear to matter. On Firefox latest version seems to still be 2024.12.4

[–] alphapuggle 7 points 1 day ago (1 children)

Ugh flightradar24 is a hit. Really??

[–] alphapuggle 37 points 6 days ago (1 children)

And make sure they know exactly why you left

[–] alphapuggle 9 points 1 week ago (2 children)

Some thermal fuses can be reset by throwing them at the ground as hard as possible. Check continuity with a multimeter to confirm that it's working again

[–] alphapuggle 8 points 1 week ago (2 children)

Oh man if it's a 2-in-1 IDK if I'll be able to resist

[–] alphapuggle 10 points 1 week ago
[–] alphapuggle 24 points 1 week ago (1 children)

Should be about 90°

[–] alphapuggle 14 points 1 week ago

There a pretty big one in Washington DC

[–] alphapuggle 30 points 2 weeks ago
 

Edit: Conclusion at the bottom

I just sent my ThinkPad X13 Yoga Gen 2 in for service the other day, it hasn't yet reached the depot but I'm worried after seeing reviews online about Lenovo's customer service. I know people are definitely more likely to write a review if they have a bad experience than a good one.

The repair is just for the TrackPoint, which hasn't been really up to the old ThinkPads I've had (T23, T43, T61, T410, T460) and had recently stopped going to the right entirely. TrackPoints are the only reason I still buy ThinkPads and not something like a framework (and I don't think I can go back to non 2-in-1 laptop after this last one)

I also took the NVMe drive out and swapped it with one that had a fresh install of windows 11 on it so that I could use my data while it was sent in. Will they refuse to work on it if they have a non oem drive inside?

AFTER REPAIR EDIT: Just got it back from the warranty center! Instead of replacing just the TrackPoint module, they replaced the whole top cover & TrackPad (I did mention that it was having similar issues to them). Came with the factory plastic on it. They didn't try to short-change me in any way, didn't try to argue that it was normal or that it was wear and tear or anything like that. It works better they day it was new, and all of the scuffs that I had on the corners are now gone (so is my intel sticker but I can live with that).

In regards to the SSD being out, they didn't say anything or refuse service because of it. I was up front that I had been inside the device before I had sent it in, so YMMV, but all in all 10/10 experience

3
submitted 2 years ago by alphapuggle to c/truenas
 

Started an update for a minor version and it's been like 20 minutes and I have no display out from the nas and I can't access it over the network. This is the first update I've done on the system how long does this usually take and when should I try rebooting it?

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