this post was submitted on 04 Jan 2024
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Mildly Infuriating

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Home to all things "Mildly Infuriating" Not infuriating, not enraging. Mildly Infuriating. All posts should reflect that.

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[–] [email protected] 103 points 10 months ago* (last edited 10 months ago) (2 children)

You can attempt to opt-out, but this kind of thing should be illegal in the first place.

https://www.spectrum.com/policies/your-privacy-rights-opt-out

[–] [email protected] 49 points 10 months ago (2 children)

I could opt out but i'm building a collection at this point

[–] [email protected] 27 points 10 months ago (1 children)

This is the best thing to do. Let them waste their money on printed, mailed ads, and use it to taunt them on the internet and expose how they badger and milk their ~~cattle~~ customers.

[–] [email protected] 10 points 10 months ago (1 children)

Not very environmentally friendly. I just send it all back, then they need to waste space and personnel on sorting their own junk.

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[–] [email protected] 26 points 10 months ago (2 children)

lol, I’ve done this, multiple times. the only thing that has changed was that my name was replaced by “Residential Consumer” for the subsequent spam.

[–] [email protected] 9 points 10 months ago (2 children)

Yup, and in my case they started sending door-to-door salespeople. They're spending all the money to kill Google Fiber where I'm at.

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[–] [email protected] 93 points 10 months ago (2 children)

Call the number and ask for a pre paid return envelope to send a signed contract with.

Then fill the return envelope with all this crap.

Now they have paid 4 times for junk mailing you and they pay to toss out their own trash.

[–] [email protected] 31 points 10 months ago

chaotic good, nice

[–] [email protected] 9 points 10 months ago (1 children)

"We don't need your signature, it can be one over the phone. Let's do it now"

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[–] [email protected] 74 points 10 months ago

Spectrum still sends that much spam even if you are a customer already.

No, i dont want your tv bundle i literally havent had any desire to watch cable tv for over a decade please stop asking!

[–] [email protected] 68 points 10 months ago (6 children)

Fiber internet gang rise up! I would very much enjoy the death of spectrum

[–] [email protected] 28 points 10 months ago (1 children)

Yeah i went from a speed of 10 mbps upload to a speed of 300 mbps upload thanks to fiber

[–] [email protected] 14 points 10 months ago (3 children)

There is an actual technical reason for coax networks not being able to provide symmetrical speeds. It has to do with what frequencies (channels) are dedicated to data uplink, data downlink, and cable TV. Cable TV is still the cash cow for coax providers, and installing appropriate channel splitters network-wide to reallocate higher-bandwidth channels to data uplink would result in days or weeks of downtime for cable subscribers, not to mention the crippling amount of money in new hardware. It is a consequence of how the networks were physically built when providers thought that cable and download speeds were all anyone needed; it's not just a software switch they can flip if they wanted to.

Spectrum still sucks, but asymmetrical Internet speeds are not one of the things they suck at on purpose.

[–] [email protected] 8 points 10 months ago (1 children)

That's interesting. I knew coax wasn't symmetrical but never know why.

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[–] [email protected] 12 points 10 months ago (13 children)

I’ve seen advertisements fiber internet is in my area (Frontier), starting price is $59, guessing the price goes up eventually?

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[–] [email protected] 63 points 10 months ago (2 children)

This is why marketing is a bullshit job.

[–] [email protected] 55 points 10 months ago* (last edited 10 months ago) (2 children)

As are modern sales.

There should be a different name for people at a store that answer questions about a product on request.

No one should be trying to convince anyone to buy anything as a job. What the hell is that? If you make a cool product/service/thing for a reasonable price, people will come to you. If you don't, stop trying to pressure people into consuming it when they otherwise wouldn't.

[–] [email protected] 20 points 10 months ago (1 children)

There's different types of marketing.

One type is awareness marketing, which is exactly the type that's the furthest from "forcing shit down your throat".

Then later, when you're searching for something and see their name, your monkey brain will prefer the "familiar" option.

And tbh I do have to disagree with "people will come to you", it's really hard to grow if people don't know you exist.

[–] [email protected] 15 points 10 months ago* (last edited 10 months ago) (12 children)

And tbh I do have to disagree with "people will come to you", it's really hard to grow if people don't know you exist.

I'm against the concept of unnecessary growth/metastasis. I prefer homeostasis/equilibrium.

Unless you're bringing something profoundly superior to what exists to the table that will have people who hear rumors of it coming to you, there's no need for a 76th brand of chicken sandwich.

We're growing/metastasizing our species and a lot of other species into oblivion. It's a shame our species is belligerently unwilling to consider a different strategy.

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[–] [email protected] 10 points 10 months ago

They aren't even getting their target market right, sending me "move-in" offers when I haven't moved.

[–] [email protected] 40 points 10 months ago

I still get all that and I have Spectrum. It's also common for the envelope to say it's "important." No, ads are not important.

[–] [email protected] 35 points 10 months ago (1 children)

Damn blurring out all the numbers must be more infuriating right?

[–] [email protected] 19 points 10 months ago

Yes thank you for noticing my effort

[–] [email protected] 29 points 10 months ago (4 children)

Words can't describe the inner joy I felt making that call to cancel after I had Google Fiber installed. "No sir, there is no package or temporary deal you can offer me that's going to change the outcome of this conversation."

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[–] [email protected] 28 points 10 months ago (5 children)

Rip it up and mail the shreds back to them, no note or explanation. Usually that makes them stop.

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[–] [email protected] 27 points 10 months ago (1 children)

Look at the amounts of wasted paper! 😡

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[–] [email protected] 27 points 10 months ago (4 children)
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[–] [email protected] 26 points 10 months ago

We've never had Spectrum and they relentlessly woo us as well. When we ignored the mailings, they started sending them in Spanish, as though they thought we simply couldn't understand them. Like nobody could possibly resist them if they could read the advertisements, right? Waiting to see what they try next.

[–] [email protected] 26 points 10 months ago (5 children)

Got fiber and never looked back, 1gb both up and download at the same time(yes full speed on 2 different tests), no throttling, advanced email notifications for maintenance that's past midnight. it's so much freedom, no datacaps too !

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[–] [email protected] 25 points 10 months ago (4 children)

I switched to Fiber from Spectrum a few months ago. When I took the equipment back to the store, I was pleasantly surprised that I didn't need to jump through any hoops at all to cancel; they just got my name, checked my ID, looked at the router serial number, had me sign a thing, and handed me a receipt. I was shocked. I had put an hour on the meter, and I only needed four minutes.

But less than a week later, I got my first "move in offer." It's honestly hilarious to begin with—"oh, ha ha, they honestly think their choke hold on the market is so strong that the only reason anyone would ever cancel is if they move out of the area"—but quickly got sad when I realized, actually, given the government-enforced monopoly they enjoy in my city, that's probably true for most people.

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[–] [email protected] 24 points 10 months ago (1 children)

I'm a current customer and still get shit like the frequently, usually they want me to add cable TV and/or phone to my internet-only package. It's really obnoxious. You'd think after me ignoring it for 8 years they would give up but nope, still at least once a month one pops up in my mailbox.

[–] [email protected] 36 points 10 months ago (5 children)

Just sleep well at night knowing that part of the reason your cable/phone/internet bills are so high is because your rates are subsidizing these morons to mail you full color glossy double sided bullshit advertising services at you that you already have.

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[–] [email protected] 23 points 10 months ago (2 children)

They even ambush me every time I go to the grocery store. And they've doubled my bill since I signed up. Why bother marketing when you can raise rates whenever you want? They could save so much money by not mailing every day and hiring people to hunt me

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[–] [email protected] 17 points 10 months ago

Do any of these have return labels?

[–] [email protected] 17 points 10 months ago

I received these about once a week when I was a Spectrum customer. Since I dumped them when ATT fiber became available, I now receive them three times a week.

[–] [email protected] 16 points 10 months ago

Ooooo aren't you popular.

[–] [email protected] 15 points 10 months ago

My ex (Comcast) sends me stuff all the time. They even have the audacity to call themselves neighbor. Mr. Rogers they are not.

[–] [email protected] 11 points 10 months ago (4 children)

This is me with SiriusXM. Fuck them

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[–] [email protected] 11 points 10 months ago (4 children)

My ex is ATT fiber which, despite having zero love for ATT, was pretty great.

They are trying to get me back...but they don't offer fiber (or any service!) at my new address.

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[–] [email protected] 9 points 10 months ago (1 children)

Ask if you can stack the offers. That could be an incredible offer.

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