this post was submitted on 01 Aug 2024
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“I look in her bag and there is blood all over her bag, her toys, her fries, everything,” says New York resident Tiffany Floyd.

Burger King near Buffalo, New York temporarily closed over the weekend after a customer found blood in her daughter’s food.

On July 26, New York resident Tiffany Floyd posted a TikTok video about a distressing experience with her four-year-old daughter Matayla at a Burger King in Getzville, New York.

“I heard, ‘Mom, I don’t want ketchup,’ so I take the bag back thinking that they messed up our order,” she continues, before using her rubber-gloved hand to show her daughter’s burger to the camera. “I look in her bag and there is blood all over her bag, her toys, her fries, everything.”

Floyd says she then pulled over and called Burger King to ask what was going on with her food, and the manager told her that a worker injured his finger right before making and bagging their order, and that if she came back, she could get a refund.

So, she decided to call her local health department and file a report.

top 43 comments
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[–] [email protected] 167 points 3 months ago* (last edited 3 months ago) (1 children)

and that if she came back, she could get a refund.

How generous.

[–] [email protected] 14 points 3 months ago (1 children)

I feel like you're being snarky here, but like, this is a good thing, no? Offering a refund was the correct thing to do.

[–] [email protected] 130 points 3 months ago (2 children)

Just a refund is not enough for that, no. It's a biohazard and the kid ate it. That calls for a lot more restitution.

[–] [email protected] 37 points 3 months ago* (last edited 3 months ago) (3 children)

I'm pretty confident that the manager of a random Burger King does not really have the authority to offer any more restitution than that. Plus, no one said "just" a refund. Starting with a refund is a good thing. Good things should be reinforced, not mocked.

[–] [email protected] 50 points 3 months ago (1 children)

As I told the other person, the manager knows who to contact and it sounds like they didn't offer to contact them.

[–] [email protected] 1 points 3 months ago (1 children)

Should know but probably doesn't, or wasn't thinking at the time

[–] [email protected] 4 points 3 months ago

If they don't know, they were improperly trained, meaning this woman should get far more compensation.

If they weren't thinking at the time, they were negligent, meaning this woman should get far more compensation.

This isn't a burnt burger bun we're talking about. This is a significant biohazard.

[–] [email protected] 16 points 3 months ago

good things should be reinforced, not mocked.

Amen. Let's be better than reddit and take this one to heart.

[–] [email protected] 3 points 3 months ago (1 children)

Cool then he should escalate because he clearly already fucked up

[–] [email protected] 5 points 3 months ago

Did you read the article? Burger King corporate is involved and in contact with the woman.

[–] [email protected] 3 points 3 months ago (1 children)

True but the manager can’t offer the proper restitution. They should have had a senior shit-cleaner-upper call them.

[–] [email protected] 31 points 3 months ago (1 children)

The manager knows who to contact. And didn't offer to contact them.

[–] [email protected] -1 points 3 months ago* (last edited 3 months ago) (1 children)

What? Where did you hear or read that? It wasn't from this article. I think you are jumping to wild conclusions.

[–] [email protected] 19 points 3 months ago (1 children)

I think it can be inferred both because it wasn't brought up in the article and because the mother refused the refund and called the health department.

[–] [email protected] 106 points 3 months ago (2 children)

Corporate is going to fire that manager for admitting the problem.

"Why did you admit liability?"

[–] [email protected] 52 points 3 months ago

I was told this as a fast food manager: do not admit fault, only apologize for the situation the person is experiencing. The second you admit fault, they said, you admit liability for any damages, real or imaginary.

[–] [email protected] 24 points 3 months ago

They probably don't pay enough to lie for them lol

[–] [email protected] 85 points 3 months ago (1 children)

Sorry about the hepatitis, here's a coupon for 10% off your next order of 10 dollars or less.

[–] [email protected] 20 points 3 months ago (1 children)
[–] [email protected] 11 points 3 months ago

Or less! ;)

[–] [email protected] 63 points 3 months ago (2 children)

Sounds like working conditions are "less than ideal" at burger king.

And I'd bet that manager that offered a refund is only one link in the exploitative chain that directly led to this situation.

[–] [email protected] 25 points 3 months ago

"I don't care if you lost a finger, get that kids meal out!"

[–] [email protected] 14 points 3 months ago

Besides for the gay hating chicken place, every fast food and drug store I go into is running a skeleton crew these days.

It’s always some teenager and a middle aged manager stressed tf out like it’s their fault the lines out the door

It’s hard to highlight the problem because you don’t want to be recording these poor people. At the same time I think that works in favor of places like Walgreens because then you’re just hiding their trash for them

[–] [email protected] 51 points 3 months ago (1 children)

Try our kids meal. It's bloody good.

[–] [email protected] 21 points 3 months ago

"made with real kid"

[–] [email protected] 7 points 3 months ago

She should've taken the order back for a refund - that would've been a bloody deal.

[–] [email protected] 6 points 3 months ago (1 children)

The King's Bloody Kid's Meal

My next metal band's name. That's mine. I called it

[–] [email protected] 8 points 3 months ago

I'm calling Hepatitis Fries

[–] [email protected] 6 points 3 months ago (2 children)
[–] [email protected] 1 points 3 months ago

This guy wins

[–] [email protected] 1 points 3 months ago

I wish I could upvote this twice.

[–] [email protected] 5 points 3 months ago

THERE'S BLOOD IN THE BOX

[–] [email protected] 4 points 3 months ago

irl analog horror

[–] [email protected] 3 points 3 months ago

I mean, some parents say their kids are little vampires.