this post was submitted on 23 Jul 2024
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[–] [email protected] 80 points 3 months ago (10 children)

I call absolute bullshit on this. They're losing out on the sale of the device but make up for it 20 fold by selling and manipulating data it collects in your house. This isn't even conspiracy loads of people report Alexa going off randomly without any sort of prompt. Don't tell me the device isn't listening closely to every little conversation you have.

[–] [email protected] 51 points 3 months ago (6 children)

Don't be paranoid. An Eco Dot literally can't tell you the time w/o phoning home. You can watch the network traffic it produces. No way it's transmitting 24h of audio. And if you think about it, millions of Alexa devices recording 24/7 audio would generate more traffic than porn. And that's before Amazon has paid a nickel to process any of that audio.

When it comes to eavesdropping on "every little conversation" They don't, they can't, it would be stupid to try.

[–] [email protected] 13 points 3 months ago* (last edited 3 months ago) (5 children)

Audio esp for voices can be super compressed, it's not like music, few hours of low quality audio can be as little as a few MB. There is also hardware transcoding and as the exact modifications of the SOC aren't public, it could be doing that too

Don't be naive about how shitty corporations are, they are not really disincentivized to not break laws as the fines are just a cost of business.

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[–] [email protected] 5 points 3 months ago

Porn is generally video and audio with an acceptable quality standard for consumers, which is incomparable in size to compressed audio.

[–] [email protected] 5 points 3 months ago

God. I’m imagining the nightmare this would look like passing through a network. Everyone with more than 1 would probably notice rather quick. The poor router being forced to just spew lol

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[–] [email protected] 28 points 3 months ago (1 children)

I can see why people are quick to think this but I don't see any compelling evidence this is the case, and as others have pointed out it would be impractical for them to do so.

More likely they use it for consumer lock-in and to collect data through its api endpoints. Collecting media activity and smart home device information is valuable enough on its own, before even approaching the value of collecting recorded audio.

They can already intuit consumer habits/word of mouth exposure from other associated data with your online activity. After locking down all my other privacy, the ads I get are far less relevant to me, even though I have a number of smart listening devices in my home

[–] [email protected] 19 points 3 months ago (5 children)

There's also the matter of there being literally hundreds of security and privacy researchers who would love nothing more than to catch Amazon doing this, and no one has in any major way.

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[–] [email protected] 16 points 3 months ago

Some hackers have found that there is builtin protection in the hardware that guarantees the led turns on when the device listens

[–] JackbyDev 7 points 3 months ago (1 children)

This isn't even conspiracy loads of people report Alexa going off randomly without any sort of prompt. Don't tell me the device isn't listening closely to every little conversation you have.

This definitely is conspiracy. You're claiming that Amazon is secretly conspiring to make Alexa devices behave differently than they advertise them to. That's like the definition of conspiracy lol. But that aside, I really don't believe this. What's the exact claim, that they're always listening? No, they don't. People can analyze the traffic and tell that's false. That they're intentionally overly sensitive? I have an easier time beginning to buy that but I still think we'd see more quantitative articles about that if it were true. Like we haven't had whistle blowers or security researchers saying anything like that.

[–] [email protected] 7 points 3 months ago (1 children)

We have had stories like this one where marketers claim to be able to actively listen:

https://www.404media.co/cmg-cox-media-actually-listening-to-phones-smartspeakers-for-ads-marketing/

Whether you believe them or not is important. But they are secretly claiming to have this capability.

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[–] [email protected] 4 points 3 months ago

I got a free Echo Dot a number of years ago when I attended an AWS conference. I played briefly with it but never found it all that useful. I certainly never would have trusted using it to order things from Amazon, which is one of the things they hoped people would do. It sat in a pile of junk for a year or so before I finally got rid of it.

[–] [email protected] 3 points 3 months ago (1 children)

Even if it is listening, based on the article, it seems the current CEO wants Alexa itself to be profitable. He doesn't want another division of Amazon to be profitable because of Alexa.

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[–] [email protected] 3 points 3 months ago (1 children)

Conspiracy means there are people conspiring meaning it is a conspiracy fact. I mention this coz the next comment says it IS but goes on to back up it is not a conspiracy because wording

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[–] [email protected] 3 points 3 months ago

Don't tell me the device isn't listening closely to every little conversation you have.

If it is, it's impressively doing all of the data processing locally, otherwise any nerd with Wireshark would have caught it.

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[–] [email protected] 78 points 3 months ago (4 children)

I coded an Alexa Skill once. It was tedious and a garbage platform. After a while it was delisted for spurious reasons, even worse DX than Google and Apple app stores. Complete dumpster fire from start to finish.

All obsolete now that LLMs are here. I don't think any devs will miss it.

[–] [email protected] 22 points 3 months ago (5 children)

Alexa and LLMs are fundamentally not too different from each other. It's just a slightly different architecture and most importantly a much larger network.

The problem with LLMs is that they require immense compute power.

I don't see how LLMs will get into the households any time soon. It's not economical.

[–] [email protected] 15 points 3 months ago

The problem with LLMs is that they require immense compute power.

To train. But you can run a relatively simple one like phi-3 on quite modest hardware.

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[–] [email protected] 17 points 3 months ago (3 children)

Alexa skill store is a "prime" example of Amazon's we don't give a shit attitude. For years they've turned their back on third party developers by limiting skill integration. A well designed skill on that store gets a two star rating. When everything in your app store is total shit - maybe the problem is you Amazon?! It's been like that for years ; I completely avoid using skills as they only lead to frustration.

LLM integration into an Alexa device could be a big improvement, but current speed performance at that scale seems concerning that we'd get a laggy or very dumbed down system. Frankly Id be happy if Alexa could just grasp the concept of synonyms and also have the ability to attempt second guess interpretations of speech comprehension rather than assume user has just asked the exact same question in rapid succession but with a more frustrated tone.

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[–] [email protected] 52 points 3 months ago (3 children)

If their store was good I think more people would be ok buying via Alexa. But even searching on the web or app, the top result is hardly ever the correct thing I searched for

[–] [email protected] 40 points 3 months ago (1 children)

I kinda feel like voice search is just an inherently bad platform for shopping.

Supposedly... Home & Kitchen is the most popular category on Amazon, consumer choice comes into that so rapidly that it's hard for it to make sense with just audio feedback or even a tiny screen like the show.

[–] [email protected] 18 points 3 months ago

It could be useful for reordering familiar items but only if prices were more stable or the system reliably gave feedback on how the price compared to previous orders. Now it seems like it's built to try to get you to reorder while masking the fact that the price doubled since you last ordered the item.

[–] [email protected] 18 points 3 months ago (1 children)

Not to mention the mess of sellers on the individual items. Sometimes it's Amazon, sometimes it's a rando third party with ridiculous shipping fees and times.

[–] [email protected] 6 points 3 months ago

And counterfeit products

[–] [email protected] 5 points 3 months ago

Even when I was an Amazon customer, which I no longer am for the usual reasons, I would never have used Alexa to make a purchase of a physical good. Hell I wouldn't trust it to get "order a 12-pack of diet pepsi" right, I'd get sent the mini cans or bottles or diet caffeine free pepsi or whatever.

Often when I'm looking online to buy something it's because I can't get it locally, which means I'm being kind of particular.

Maybe. maybe. I would use it to make a media purchase of some kind. But I very rarely used Amazon for multimedia; Audible, maybe. I bought one DVD and two streamable movies from Amazon EVER.

And as a Kindle Fire user, I found Alexa to not work very well anyway. Because it's designed for a device that doesn't have a screen, it can't do a lot of things that Siri or Bixby or Android Voice Formerly Google Talk Is Being Replaced With Play Assistant can, and the syntax of "Alexa, ask a skill to do a thing" was just something I wasn't going to fuck with.

[–] [email protected] 46 points 3 months ago (3 children)

Not sure how you monetize "Alexa, set a timer for 10 minutes."

That's pretty much all we use it for.

[–] [email protected] 18 points 3 months ago

"If you'd like to set a timer with a specific time, please subscribe to Amazon timer unlimited. You have a trial available, would you like to activate your free trial?"

[–] [email protected] 12 points 3 months ago (2 children)

I asked Alexa what the weather was like, and they shoe horned a sponsorship.

[–] [email protected] 10 points 3 months ago (1 children)

“drink a verification can to continue”

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[–] JackbyDev 5 points 3 months ago (4 children)

Was it by the way? Say "Alexa, turn off 'by the way'."

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[–] [email protected] 7 points 3 months ago (1 children)

Mine also does weather, turns the bedroom lights on, plays Spotify and settles random arguments about whether old celebrities are dead.

Although she did once claim that Ray Parker Jr was white, so sometimes an extra googling is needed for that.

I did get an Echo Show many years ago that showed the time, but now it just shows ads so the screen is now the base.

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[–] [email protected] 23 points 3 months ago (1 children)

If they charge as much as a penny annually, it's binned.

[–] [email protected] 27 points 3 months ago (1 children)

It's like they shockingly didn't think people would ever realize they didn't need it.

[–] [email protected] 29 points 3 months ago (1 children)

Yeah I can live with having to turn on my bedroom lights manually. Certainly not paying 5 a month for that

[–] [email protected] 4 points 3 months ago (6 children)

You don't need an Alexa for that, anyway. I have LCARs touch panels around my house plus the HA app on my phone with custom interfaces for all of them.

[–] [email protected] 3 points 3 months ago

Home Assistant?

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[–] [email protected] 20 points 3 months ago

Mines been unplugged for over 3 years, since I got google hub.

Then that started to need to be reset every month so I unplugged that too and now I'm happier without any of that bullshit.

[–] [email protected] 16 points 3 months ago

Gee whizz, who would have thought that building your entire platform on deceptive practices would make people not trust you?

[–] [email protected] 14 points 3 months ago (1 children)

One of my family has Alexa in her house, which advertises whenever they engage it. Whenever we go there, I have to resist the urge to pick a fight with Alexa regarding the improprieties of Amazon.

[–] JackbyDev 22 points 3 months ago (4 children)

"Alexa, turn off 'by the way'."

You're welcome.

[–] [email protected] 7 points 3 months ago

God bless you

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[–] [email protected] 13 points 3 months ago

They will be fine. If that asshole can afford to go to space and argue that workers rights are unconstitutional then they can eat it. It's called capitalism.

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