this post was submitted on 10 Jun 2023
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@meta trying to create an account but stuck on loading. (mastodon.social)
submitted 1 year ago by [email protected] to c/meta
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@meta trying to create an account but stuck on loading.

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[–] snowe 3 points 1 year ago (3 children)

@Kris, I hit my email send limit for the free trial today. I'm trying to get it upgraded, but apparently I have to wait for SendGrid support to approve the upgrade for some reason. Your account was probably created, but it most likely just needs email verification. I can do so for you if you tell me the username you were trying to create.

[–] [email protected] 1 points 1 year ago (1 children)

@snowe I've also hit a constant loading when trying to register or login, and no verification email. My username is @chrs

[–] snowe 4 points 1 year ago (1 children)

Ok, I think I fixed it for you. Please try again.

[–] chrs 1 points 1 year ago* (last edited 1 year ago) (1 children)

All good! Thanks.

It's really cool being able to federate through Mastodon and having the content show up here, but I also think there should be a simpler way to get in contact without having an account in this instance. Just food for thought, registration issues affecting new users are kinda hard to report, but possible, using mastodon as we did here.

[–] snowe 2 points 1 year ago

That's a good point. I need to get something else set up. I've been considering discord, but it's a lot to handle you know? I need more admins to help me out.

[–] [email protected] 1 points 1 year ago (1 children)

@snowe hey! My username, I'm wanting is @kris but am unable to signup anyway. I'm seeing the same issue on an instance I created too but haven't had the chance to debug.

[–] snowe 1 points 1 year ago (1 children)

Ok, I think I fixed it for you. Please try again.

[–] [email protected] 1 points 1 year ago (1 children)

@snowe still no dice unfortunately

[–] snowe 1 points 1 year ago (1 children)

Sorry, I think a lot of people have been having trouble with this. your signup worked, I just had to approve your account. Try logging in with the username password you gave when trying initially.

[–] [email protected] 2 points 1 year ago (1 children)

@snowe that worked. Thanks!

[–] snowe 1 points 1 year ago

woo!

[–] [email protected] 1 points 1 year ago (1 children)

@kris808 @meta
(Posting from Mastodon)
I'm also experiencing this issue, seems like my account might be in limbo. Username "clifspeare"

[–] Clifspeare 2 points 1 year ago

Actually, I seem to be able login now. Thanks!

[–] [email protected] 1 points 1 year ago

I was able to log in on mobile but on desktop I get stuck with a loading spinner.

[–] [email protected] 1 points 1 year ago

@meta when pressing register button it just loads. On mobile so can't really help in diagnosing.