In case Apple’s advice doesn’t work, it’s safe to say that you probably need help from professional repair experts and may even need to prepare yourself to buy a new iPhone.
"Don't do anything yourself, just come give us more money"
this post was submitted on 20 Feb 2024
179 points (96.4% liked)
Technology
58303 readers
12 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
Don't put your phone in rice! You'll break it and have to buy a new phone!
Ok, what should I do instead?
Buy a new phone.
...so what's the harm in using rice?
......waste of food?
Silica gel desiccant bags. That's the same thing used in a lot of packaging material, like the little thing that says "do not eat" in a pill bottle or electronics bag.
I save every one of these packs. Keep them in a gallon storage bag. Use in case of emergency.
load more comments
(2 replies)
There is a small risk the rice will work and you won't buy a new iPhone. Do you want to break the economy??
This is actually a thing. Worked in Apple Stores for years and saw laptops and phones full of rice. Whole grains and bits n bobs.
So before the rice you could actually do a modular repair sometimes. Swap out the battery or SSD.
Whole thing full of rice bits attached to every component? Forget it.
Also, once a device is liquid damaged, often rice will resurrect it but only until the logic board rusts through / goes dry. Copper oxidises over time.
On the other hand, if you can’t afford a repair or swap out, (contrary to popular opinion, Apple sell replacement devices through their service channel way cheaper than new units) rice might give your device a new lease of life. So sometimes worth the gamble.
Edit: missed the D off SSD which kind of changed the context!
You can also hang on to silica gel packs that come in various packaging, they do the same thing as the rice but are more effective and wont clog up your device
load more comments
(1 replies)
I assume most folks here didn’t actually read the support article. It’s pretty reasonable.
https://support.apple.com/en-us/102643
iOS can throw a warning message if there is water in the USB port during charging. Electricity and water are famously spicy friends.
Their recommendation is just to tap the bottom of the phone to get the water out, let it sit and dry for a few minutes, or use a Qi charger if you absolutely have to charge with a wet USB C port.
Most phones, including Apple’s, are pretty water proof these days. Rice is only going to get rice dust in your speaker, mic, and charge holes. Just tap the water out of let it sit for a few minutes.
Coming this Fall: Apple Dryness Pellets! A bag of Styrofoam rice that'll run you $499.99 and an extra $70 for it to come in colors. Not compatible with CE models.
Given that the iPhone is rated IP68, or impervious to dust and small particles, this seems like grounds for a return claim (or lawsuit in the states, idk).
The charging port is very pervious to dust and small particles.
...they shouldn't get into the phone innards, but shove a USBC in there with them and they can definitely ruin the charging port.
There are humidity indicators even outside the IP rated parts. If the technician finds a colored one you're out of warranty by default. Source: started out at a store with repair shop.
I'm referring to the rice grains, not the water.
Yea, but usually your device was in touch with liquid before you put in rice.
load more comments
(1 replies)
Just use silica gel packets
only used apple approved silica packets
for just $40/grain
Can’t believe no one has recommended putting your phone in a ziplock with a big bag of desiccant. That’s basically exactly what the rice is doing (minus the grains getting everywhere).
Also rice isn't a super effective way of desiccating the phone to begin with. Like you mentioned, desiccant packs are a way better option. Just save the ones you get from packages in a dry ziplock and store for a rainy day...
lol you know what else may damage your phone? Being full of water /s, get a grip apple. Make something useful if you must make more money, don’t sell obsolesce and failure.
Okay but this advice applies to all phones ever.. Rice is absolutely useless for fixing anything but Raja’s economy and being an excuse to eat soy sauce
I am not proposing rice as a solution to anything aside from wetted phones.
My post is pointing out that instead of doing something productive or new, apple is telling people not to do something that may actively prevent further damage to their phone. At best that reads like a poor use of time to me.
load more comments
(6 replies)
What a stupid recommendation. It’s not going to hurt anything. I wonder if the idiot pushing for this documentation realizes what bad press it’s generated.
One presumes that there is at least one case where it was determined that rice particles did something to the phone. Then Apple analogized and extrapolated from there.
Don't trust apple, I remember when they recommended people to put their iPhone into the microwave for fast charging. /s
If you're hungry its hungry. Let your iPhone have some raw rice as a treat.
Meanwhile my Samsung has been dropped in the bath more times than I can count and gives zero fucks.
Maybe Apple just make bad phones?
There's so many reasons to hate on Apple and iPhones, but build quality simply isn't one of them.
iPhones are IP68, which means they can be immersed in serveral meters of water for up to 30 minutes.
If they are waterproof how does rice damage them? Pretty sure rice chunks are larger than water.
So the IP68 ratings are on a scale of 1-9 for dust and water respectively.
So the 6 is for dust and particulates and the 8 is for water.
With a rating of IP68, which is an industry standard, it is actually better at keeping out water then dust and particulates. I have no idea what the deal is with rice particulate, but it's obviously not great to get into charging ports and the like.
It's worth noting that Samsung shares the exact same rating and would also struggle with a bowl of rice.
There's no deal. 6 is the highest level for dust protection. It means “No ingress of dust; complete protection against contact (dust-tight). A vacuum must be applied. Test duration of up to 8 hours based on airflow.” It means an airtight device. There's no dust protection above that. If water, the molecule, can't get in or harm a phone, no particle will get in.
EDIT: Just realized I didn't clear up this point well enough. You got it the other way around. Keeping dust out is easy, water is hard. Because with water you have the factor of pressure defeating seals and leaking in. Something that is less likely to happen with a gas forcing particulates in. There's no natural atmospheric pressure on earth that could defeat an airtight seal enough to force dust in. But on the contrary, water pressure that can easily crush phones is actually a quite common occurrence. And enough pressure to break seals and leak water in can happen in only a few meters of water submersion.
Atmospheric dust is anything between 0.001 and 40 microns. Typical rice starch (what rice dust is made of) is around 0.5 microns, the smallest it can get is 0.1 micron.
Rice particulates do nothing to phones. Apple just wants people to pay for a new phone or Apple's overpriced tech service.
ADD: As stated by the article the rice hack doesn't work anyway, it's just a meme. But the rice won't hurt an IP68 phone.
To be fair to Apple, I don't think they're referring to rice dust getting past seals. They're likely referring to bits of rice getting stuck in lightning or USB ports, starch on camera lenses, or a small particle working its way into a button. All of that could be solved by putting the phone in a paper wrapping or envelope and putting that in a real desiccant instead of chucking the phone in a bag of rice.
Starch dirtying up a lens or glass is easily solved with a warm damp cloth, starch is water soluble this way. Rice in a port can easily be dislodged without damage with a pin needle. And no particle is going to get into a button in any way that impedes function or causes harm, that's kind of the whole point of an IP6x device.
But again, we are talking about the company that made trendy the bendy phone, and the “cracked screen and glass back” aesthetic.
I like the nicer, more protective, IP69k rating.
nice 😎
Nice
LOL build quality is very high on all Apple products. To get the same level in mobile, you have to go higher-end Samsung or Lenovo in the computer market.
Place your phone in a sealed bag with a container of anhydrous calcium chloride, like Damp Rid. DO NOT allow the powder to get in the phone, just have in the same bag as the phone. It is a strong desiccator.
Well of course particles will get in, that's why you gotta wash the rice first!
This is the best summary I could come up with:
Saving a wet iPhone by putting it in a bowl or bag of uncooked rice has been a popular go-to rescue method for years, with the logic being that the rice absorbs the excess water from the phone.
However, the God of iPhones has recently warned poor mortals against resorting to rice in these situations, saying it could make things worse.
The company also recommended against using other well-known hacks, such as using an external heat source to dry the phone or sticking a cotton swab into the connector.
Time is crucial in these situations, as the most important thing is to prevent the water from damaging the electronics inside the phone.
If your iPhone or charging connector is wet—in the latter case, an alert will appear and disable charging—Apple recommends the following:
In case Apple’s advice doesn’t work, it’s safe to say that you probably need help from professional repair experts and may even need to prepare yourself to buy a new iPhone.
The original article contains 258 words, the summary contains 164 words. Saved 36%. I'm a bot and I'm open source!
Am I the only one that buys or keeps dessicant? I mean, lowest setting on the oven and after 20min theyre all ready to go.
view more: next ›