this post was submitted on 04 Sep 2023
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I stopped buying electronics on Amazon after getting bricks instead of a GPU for my PC and they treated me like shit when I went to return it. I filed a complaint with the state about the fraud and their unwillingness to correct it. Complaint didn’t do shit but I was pissed. Now the only stuff I buy on Amazon is random household items and stuff for the kids that’s under 100 bucks.
I use B&H for new tech stuff now. Sometimes the Bay of E for used.
B&H seems to be the best bet since Newegg went down the drain. I'd always gone to them for camera gear and never had issues. I'll be going to them for electronics from now on.
Just be aware of their return policy, it’s not quite as no-questions as Amazon usually is. But it’s serviceable.
But it isn’t an unreasonable policy or anything I think. They’ve also price matched their own price for me after a week or two which seemed very customer oriented. No complaints and I’ve used them for a few years now.
They are like the anti Amazon in terms of shipping for religious reasons, given their observance of shabbos they don't ship on Saturdays at all. Good to know that their warehouse staff has a weekend day off to rest.
Yeah theyve been around for a long time for media stuff specifically, will have to check it out for electronics in general.
What happened to new egg?
Pretty sure they got bought out by some Chinese company with terrible customer service
Their customer service wasn't great in the past.
There was a time when it most definitely was.
Ever heard of MicroCenter? There's only a few but if you live nearish one, go check them out. It's like a toy store for tech nerds.
I am aware of them, but am nowhere near one unfortunately. Not much locally. The nearest thing they’ve had like that was Fry’s Electronics. Could buy anything there, but maybe not the best price. They’re gone now too.
Don't use B & H. They have had numerous discrimination lawsuits filed against them and don't seem to be changing their behavior. It's just a different kind of evil than Amazon.
what's the full name?
that is the full name lol, just look up that.
edit: technically the url is bhphotovideo.com but asking what b&h means is like asking what HP means. it may technically mean something, but no one needs to know it.
Wasn't HP branded Hewlett Packard for ages ? Unless you're talking about HP sauce which name is a complete mystery
I believe HP Sauce is House of Parliament.
I thought HP Sauce referred to the Harry Potter franchise, which is a book about a UK orphaned teenager living with oppressive stepparents discovering the secret ingredient to making a delicious dipping sauce.
Yer a wizard in the kitchen, Harry.
Probably Hawlett Packard and you are right, but no one says anything other HP these days.
yup, was looking for the url. thanks. wouldn't have guessed that it included "photo video".
🤓
I have a microcenter. I only go there for PV
I only buy random cheap shit I can't find anywhere else. Nothing of substance.
Just got a new watch. Best Buy. Why risk some bullshit knockoff or return from them? Amazon is trash. Basically the American ali express and all the negatives with it
Microcenter is my go to. I live about 45 minutes from one but any PC parts that are expensive I get there, I also open in store to check for GPUs that were returned to the store to make sure someone didn’t swap out with a cheaper part. I don’t build too often so I don’t make my way over there too often.
Is buying returned products a comming thing? Does not the store check that what you returned is what is actually supposed to be before giving you your money back?
I’ve definitely got a few things at Microcenter that were obvious repackages. I bought a cpu once to find the pins covered in thermal paste. Clearly someone made a bad choice and just returned it. I believe for the most part their returned items are sold at a discount after a review but people repackage things well and some get away with returning something as unopened. If I’m spending 150 or more I just open in store to just in case I find something odd I can return it and they never question it because I never left.
I've been getting some PC peripherals from GameStop's site lately since Amazon's lack of reliability has me unwilling to trust them for electronics
I didn't realize how many issues there were with Amazon, I've never had a problem, guess I've been lucky. Unfortunately, while there is finally a microcenter being built in Charlotte, it's not going to be open for a few years. In the meantime, what I can't get at eBay is still easy to get at Amazon, and return it if it's a fake.
Edit: nevermind, microcenter in Charlotte is slated to open by early 2024!!
The state AGs are slow on complaints but next time reach for the CFPB, they don’t mess around and you’ll get a call from a human (from Amazon) in a short amount of time.
I spent hours on hold with a company (not Amazon) and they kept giving me the run around. After filing a complaint I got a call back in less than 2 days by someone who immediately fixed the issue.
Thanks for the heads up. I've been dealing with a gym membership that got transferred to a different gym without any notification to us and no way to cancel the contract.
Appreciate the advice I didn’t think about the CFPB.
One thing I noticed, about a third of the time they have lower prices for Legos compared to the official Lego site. I buy a bunch of Legos for my kids and been wondering about this. Are they very clever frauds or do they just have a better logistics system?
Manufacturers who sell both directly and via retail usually offer lower prices to retailers (and usually don't disclose those prices publicly), asking the retailers to sell at a suggested price (MSRP, often same as the direct sales price). So if you buy direct the manufacturer has a notably higher profit margin.
Big retailers can often get volume pricing which allows them to keep the prices even lower (if they're willing to reduce profit margins - and yes they do need good logistics to pull this off). Typically the retailers try to make up for the lower margin in volume of sales (and/or by convincing you to buy other higher margin stuff from them too), like when an electronics store selling you an iPhone tries to sell you insurance and accessories to increase their margin since that range of phones are low margin items.
Fraudulent parts on Amazon is a mix clever and just plain dumb I got bricks instead of a GPU. For work I’ve gotten a handful of hard to notice frauds. We got some Samsung SSDs the older sata drives not NVMe. One was a different shade of black and looked altered. It had the guts of a USB drive with a usb to sata homebrew conversion. That one Amazon took back no questions but it was a company purchase so they probably treat those differently.
For Legos if they were frauds I would imagine it would be noticeable. It’s probably a discount because of the volume they purchase.
If you buy legos often I’ve had some good luck going to goodwill stores and getting them super cheap. It’s not going to be a set. Usually it’s mixed pieces in a vacuum sealed bag or bin if there are a lot.