this post was submitted on 21 Dec 2023
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GM’s CarPlay replacement software is off to a disastrous start - 9to5Mac::I don’t need to remind you that GM is ditching CarPlay starting with its 2024 model year EVs. We’ve covered...

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[–] [email protected] 98 points 10 months ago (11 children)

The thing that kills me about this sort of thing is the complete lack of accountability. Working class people at assembly plants, dealers, suppliers will all feel the sting from the drop in sales. There’s some dipshit MBA at GM who made and pushed this decision. Any rational person could see that GM is not is a position to push their own infotainment system. Car play and android auto are beloved. Not having one or both is a deal breaker for new car purchasers. We will never know who this person is. Making such an outrageously bad business decision should result thing this person being blackballed from any kind of business role. But that will never happen.

[–] [email protected] 23 points 10 months ago

These sorts of decisions can become more understandable when we incorporate the idea that corporate politics and management structure play a huge role in decision making. If the director of the division charged with building the software is close with the CTO or c-suite, they’re going to give that person the job and just make the numbers fit by adjusting the projections.

This is what’s referred to as the “agency problem” - that the people designated to act as the agents of others (whether you consider the others to be shareholders or employees) instead make the decisions based on the benefit to themselves, that’s a conflict of interest based on level of selection.

And in three years when it turns into a disaster, the director will have moved on to a new role or new company.

[–] [email protected] 7 points 10 months ago

Becoming employee-owned can help with this. Union pressure can also help. Nothing stopping the unions from enrolling their members in a stock purchase plan to give them more votes/power/sway.

[–] [email protected] 1 points 10 months ago (1 children)

They’re pushing a Google developed infotainment system. Android automotive.

https://9to5mac.com/2023/03/31/gm-carplay-support-ev/

[–] [email protected] 3 points 10 months ago (1 children)
[–] [email protected] 5 points 10 months ago (2 children)

Eh not everyone. Ford Sync is developed with Blackberry currently, but Sync 5 will be with Google. FCA UConnect is all in house. Toyota uses a Linux base with Flutter on top. Tesla is in house. Rivian uses Android.

[–] [email protected] 2 points 10 months ago

Tesla is also a Linux base.

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[–] [email protected] 53 points 10 months ago* (last edited 10 months ago) (2 children)

I won’t touch this with a 10 foot pole. Stupid.

If they really wanted to make a play at beating CarPlay and Android Auto, they should make a superior product, but include both of the alternatives in the car. As a customer, I would still consider buying the car if it included CarPlay. I won’t even consider it with this, which means I won’t even be in a position to try GM’s alternative. It’s too big of a risk to spend $30-40k on a new car and hope their custom infotainment isn’t trash and works nicely with all the data and apps I have in my smartphone.

[–] [email protected] 48 points 10 months ago (2 children)

That's just unfair. You're completely discounting this list of excellent, well supported software products created by legacy car companies:

...

[–] [email protected] 17 points 10 months ago

The pay-to-play heated seats always work, though!

/s

[–] [email protected] 5 points 10 months ago

It boggles the mind that the built in software in cars always runs (and often looks) like an early 2000s budget DVD player.

[–] [email protected] 9 points 10 months ago

Why wouldn't you touch it? You WANT this. TRUST US!

-GM, probably

[–] [email protected] 30 points 10 months ago (2 children)

I can’t say I was inclined to buy a GM before but now I’m absolutely not going to buy one. The problems described in these reviews are safety issues.

[–] [email protected] 4 points 10 months ago

I honestly would have considered the Blazer EV were it not for this.

[–] [email protected] 1 points 10 months ago

I was thinking of getting one. Not any more.

[–] [email protected] 22 points 10 months ago (2 children)

I can honestly say that the phrase "my radio was stuck in a boot loop" is something I ever thought I'd need to say, but here we are.

Side note, you know what would be just absolutely perfect? Just Bluetooth. I don't need to watch Disney+ while I drive. I don't need up-to-the-minute notifications of the hottest celebrity news. I don't need sports updates. I don't need to know what my stocks are doing right now.

I just want to play music.

[–] [email protected] 18 points 10 months ago* (last edited 10 months ago)

Maps are nice too. But other than that yeah, you're right

[–] [email protected] 6 points 10 months ago (1 children)

Eh, it's nice to be able to reliably control my music from the screen with Android Auto.

[–] [email protected] 4 points 10 months ago (1 children)

I can change songs from my steering wheel and I own a 2008 Volkswagen Gol which is the third world country version of the golf 2 more or less

You can keep your shitty touch screen I'd rather just have the physical buttons and Bluetooth

Ive never had any issues with it (other than the microphone not working anymore but the stereo itself is a refurb)

[–] [email protected] 1 points 10 months ago (1 children)

Sure you can change songs, but with Android Auto I can have it play a different album or playlist with voice commands. I can fast forward through ads in a podcast either by tapping the skip button or talking to it.

Honestly the bigger thing for me is the superior GPS without a separate unit though.

[–] [email protected] 1 points 10 months ago

Honestly I just got a phone holder and use my phone independently of the car for all that. And voice commands never quite worked right in my experoence, but Spanish is the regional language where I live so maybe that has something to do with it.

I do see the appeal of having the screen integrated (when it's actually integrated and not just a tablet hanging off the dash like someone Jerry rigged it there) but I feel rather heavily that at no point you should use a tactile interface in a car and that all and any functions that you can use in your car while moving should have physical buttons so you can use them without thinking

[–] [email protected] 18 points 10 months ago

I struggle to imagine spending twenty minutes on the side of the road troubleshooting my car's touchscreen, rather than just driving and dealing with it later. Maybe a quick reset, sure, but not more than that.

[–] [email protected] 17 points 10 months ago (1 children)

Who could have imagined that this might happen?

I mean, yeah there’ve been dozens of articles from unbiased analysts suggesting that GM was not in a position to take on this task, especially since Apple CarPlay and Google Android Play have already accomplished what’s necessary and are available to nearly 100% of GM’s customers, but a company the size and scope of GM couldn’t possibly be expected to listen to any of this analysis over these many months.

[–] [email protected] 11 points 10 months ago

Who could have imagined that this might happen?

Look I don't know about you but when I hear "quality software development" the first company that comes to mind is GM so

[–] [email protected] 9 points 10 months ago (1 children)

GM products are complete garbage. Avoid at all cost.

[–] [email protected] 14 points 10 months ago (1 children)

Almost all first party OS's from Car manufacturers are complete garbage, idk why anyone has any faith that a car manufacturer (And ancient "old guard" types at that) is going to have good code and good UI/UX

[–] [email protected] 2 points 10 months ago* (last edited 10 months ago)

I mean, they’re using Android automotive. It’s not truly a first party OS.

They have a deal with Google for it.

https://9to5mac.com/2023/03/31/gm-carplay-support-ev/

[–] [email protected] 8 points 10 months ago (1 children)

GM: I removed Android Auto and replaced it with Android Automotive

[–] [email protected] 5 points 10 months ago

I expect nothing less. And even if they do make the software stable and usable it will be quickly ruined by micro transactions and subscriptions for basic functionality.

Trash software from a trash company.

[–] [email protected] 5 points 10 months ago

The deep sleep by walking away is infuriating.

Give me an option to reboot entirely from the settings menu

[–] [email protected] 5 points 10 months ago

Wow one more reason not to buy GM not that I was planning on it to begin with.

[–] [email protected] 4 points 10 months ago

Whaaaaat?! No way! I don't believe it!

(.../s for those that need it)