From my experience, nothing beats your local community, be it a blog, forum, whatsapp/discord etc groups. This is especially true for local restaurants and services (plumbers, electricians, roofers etc). Join your neighbourhood online groups, if only to lurk for info.
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+1. Any public reviews are prone to pay-to-play influences and it's only a matter of time. Smaller communities, groups are the way to go.
Yelp not only “lets” businesses pay, they harass them until they pay, or switch the algorithm to show more negative reviews.
Re: Amazon, I always look at recent 1-star reviews to get the truth.
I also search online for reviews/ratings. Consumer Reports remains reputable and you can join and cancel month-to-month easily. I also understand Good Housekeeping only allows items to be marked by them for a year at a time, so they also seem to be reputable.
I just wish Amazon would also review search tags. It’s so frustrating to be looking for something and have the results full of unrelated products, duplicates, and other crap. I mean, if I’m looking for a replacement elongated toilet seat, don’t show me round ones, towel holders, and shower steamers!
OpenTable beats the pants of Yelp for restaurant reviews.