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Oh shit that's so crazy. How did they get that data.
People freely hand it over. Haha. Some of these can't be avoided, like Universities strictly using Zoom for office hours/class or workplaces that use Microsoft 365.
This is the best summary I could come up with:
Over the last couple of months, companies as varied as Twitter, or X, Microsoft, Instacart, Meta, and Zoom have rushed to update their terms of service and/or privacy policies to allow the collection of information and content from people and customers as data to train generative artificial intelligence models.
Tweets, web searches and apparently even grocery shopping are now an opportunity for companies to build more predictive tools like Bard and ChatGPT, which is owned by OpenAI and receives considerable backing from Microsoft.
Users were only prompted to review updated Terms in September, in an email from the company announcing its partnership with OpenAI as "a new third-party sub-processor."
However, Instacart also added language that left it a window to do just that with its own customers' data, saying its license now allows it to "...otherwise enhance our machine learning algorithms, for the purposes of operating, providing, and improving the services."
"We're incorporating generative-AI experiences into our products to assist with customers' grocery shopping questions and help them make food-related decisions," the spokesperson said.
At the end of August, it created a simple form where users could "request" to opt out of their data being used to train AI models.
The original article contains 1,151 words, the summary contains 200 words. Saved 83%. I'm a bot and I'm open source!
Do these people know something I don't? I can't imagine how the mutterings of the mob can be valuable beyond providing a place for us to connect.
And for those intending to use this to improve customer service, I can't imagine how putting yet more barriers between the decision makers and the customers will help anyone other than the decision makers.