this post was submitted on 14 Sep 2023
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[–] jadero 2 points 1 year ago

Do these people know something I don't? I can't imagine how the mutterings of the mob can be valuable beyond providing a place for us to connect.

And for those intending to use this to improve customer service, I can't imagine how putting yet more barriers between the decision makers and the customers will help anyone other than the decision makers.