this post was submitted on 09 Apr 2025
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Full title: Ubisoft says you "cannot complain" it shut down The Crew because you never actually owned it, and you weren't "deceived" by the lack of an offline version "to access a decade-old, discontinued video game"

Ubisoft's lawyers have responded to a class action lawsuit over the shutdown of The Crew, arguing that it was always clear that you didn't own the game and calling for a dismissal of the case outright.

The class action was filed in November 2024, and Ubisoft's response came in February 2025, though it's only come to the public's attention now courtesy of Polygon. The full response from Ubisoft attorney Steven A. Marenberg picks apart the claims of plaintiffs Matthew Cassell and Alan Liu piece by piece, but the most common refrain is that The Crew's box made clear both that the game required an internet connection and that Ubisoft retained the right to revoke access "to one or more specific online features" with a 30-day notice at its own discretion.

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[–] Phegan@lemmy.world 58 points 6 days ago (3 children)

If buying isn't owning, piracy isn't stealing.

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[–] Stern@lemmy.world 79 points 6 days ago* (last edited 6 days ago) (11 children)

If you never actually own a Ubisoft game that logically pirating them isn't theft right? Right?

[–] supersquirrel@sopuli.xyz 34 points 6 days ago* (last edited 6 days ago) (1 children)

I am 100% serious, I don't see the contradiction in this.

[–] clay_pidgin@sh.itjust.works 18 points 6 days ago (6 children)

It's a license to play the game, so when you pirate it is like sneaking into the movie theater. There's no additional cost to the producer, but theoretically a loss of revenue from the license (movie ticket) you didn't buy.

All that ignores the fact that they sure do pretend they are SELLING the game when it's convenient.

[–] TwoSteps 16 points 6 days ago (1 children)

I agree with this point, and it's also why I think the class action suit makes sense. Some of the people who bought The Crew got a physical copy, which is now just a useless disc. It's still just a license like you said, and I agree that it feels like they're selling the game.

It's like if the movie theater sold a DVD for a movie, but the disc will only work while you're in the theatre. Pirating might still be a crime legally but I don't think anyone should feel bad about doing it here, Ubisoft absolutely does not deserve your money over slimy business practices like this.

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[–] A_Random_Idiot@lemmy.world 18 points 6 days ago

No one should own an Ubisoft game. Its a company thats at the top of the list with Nintendo as far as the level of hatred and vitriol they have for their own paying customers goes.

[–] Arcane2077@sh.itjust.works 16 points 6 days ago (5 children)

You're correct, and this goes for ALL steam games

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[–] Puzzlehead@reddthat.com 40 points 6 days ago (10 children)

If you have to buy it, you own it. Make it free to play but have in game purchases. Everyone knows free games can shut down any time. I play lot of mobile apps until I get tired of playing it, then delete.

I avoid buying games that requires online connection. It means the game is unplayable without it.

It's sickening what companies can get away with just because it's legal. Just because you can doesn't mean you should.

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[–] TheGreenWizard@lemmy.zip 23 points 6 days ago
[–] ipkpjersi@lemmy.ml 28 points 6 days ago* (last edited 6 days ago) (1 children)

Technically they're right, which is why pirating Ubisoft games is ethical.

Edit: Pirating Nintendo games is ethical too, of course.

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[–] ILikeTraaaains@lemmy.world 22 points 6 days ago (9 children)

If they don’t sell the game but a long term rental license, then they should not say “we’ve sold 1234557890 copies of ”.

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[–] arc@lemm.ee 19 points 6 days ago

I think there is an implication that if you buy a game which is online by nature (e.g. an MMO) that the servers can and will shut down eventually. My cupboard is filled with defunct MMOs. And people do not "own" any commercial software per se, they run it under licence.

So I don't see that Ubisoft has any legal obligation here. But as a good will gesture they really should put the server code in escrow, or open source chunks of it so that games can continue to enjoy life after the company itself has no economic incentive to continue running it.

[–] Phoenicianpirate@lemm.ee 16 points 6 days ago (1 children)

This is why I will always have some nostalgia for physical media. I still got CDs I bought in the 90s (which I've copied onto my hard drives a long, long time ago) and while they need a like coaxing to work at times, they are forever mine and no one can take them from me.

I was very hesitant to go on steam specifically for their 'you don't own shit even if you paid and followed the rules' garbage.

[–] keen@lemmy.world 12 points 5 days ago (2 children)

Steam is crazy in how it's still usable and not completely enshittified after existing for so many years. I don't know how they do it

[–] infinitesunrise@slrpnk.net 17 points 5 days ago* (last edited 5 days ago) (1 children)

It's called staying away from venture capital. It really is as simple as that. Because Valve has a lucrative business model they have no need or desire to raise capital from outside investors, therefore there is nobody to squeeze them for value at the expense of their customers.

If you watch Cory Doctorow's talk where he coined the word "enshittification" he explains how the process works, and it starts with outside investment. Enshittification is just a catchy term for value extraction, from the perspective of the customer.

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[–] Goretantath@lemm.ee 30 points 6 days ago (13 children)

Definitely deceived into thinking you are purchasing a game though.

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[–] carrion0409@lemm.ee 10 points 5 days ago

I gotta thank Ubisoft for saving me money by consistently saying dumbass shit so I don't buy their crappy games. The one Elon tweet was still pretty funny though I won't lie.

[–] The_Caretaker@lemm.ee 19 points 6 days ago

Some call it piracy when you download games, movies, music, software or books. I call it an online public library. In 2003 I used to get video games from the public library, install them on my PC and play them. You had to have the disk in your CD drive to play the game so when the game was due back at the library you could return or renew it. If game makers don't provide hard copies then downloading is no different than using the library.

[–] sp3ctr4l@lemmy.dbzer0.com 25 points 6 days ago

Looks like I'll be pirating Black Flag for my next replay.

[–] LordWiggle@lemmy.world 30 points 6 days ago (3 children)

Although ubisoft is a shit company, don't think it's the only one. Every game you bought on Steam, Origin and Epic aren't your property either. You just bought the right to play their game for as long as they allow you to.

If you truly want to own your products, buy on GoG (you will get the offline installer as a download) or pirate. Because when you pirate, you have more rights and benifits than a paying customer.

Companies don't even care anymore, it's just a money grab with the newest bug simulator. As soon as the first purchase bubble ended, the project is abandoned and people are stuck with a piece of junk they do not even own.

In the exceptional case a dev truly delivers, like indie studios or Larian studio, the game dev world goes mental as it shows how corrupt and fucked up they are.

Support the few proper devs, pirate the rest. I pirate everything these days and when the game is good I'll buy it.

[–] Joeffect@lemmy.world 16 points 6 days ago (2 children)

If steam ever goes away pirating will increase by at least 1000%...

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[–] the_trash_man@lemmy.world 29 points 6 days ago (2 children)
[–] samus12345@lemm.ee 12 points 6 days ago

It becomes more and more ethical as everything becomes more and more enshittified.

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[–] Melonpoly@lemmy.world 11 points 5 days ago (1 children)

And people will still defend this company

[–] FeelzGoodMan420@eviltoast.org 11 points 5 days ago* (last edited 5 days ago) (2 children)

Does anyone defend them? I think what happens is that people get mad at them but then still buy the games anyway because they're absolute fucking idiots. I believe this is what happens.

[–] Bakkoda@sh.itjust.works 6 points 5 days ago (2 children)

People are still buying the games. Call it what you want but if you give them money it's your fault they keep doing this.

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[–] Mallspice@lemm.ee 13 points 6 days ago (1 children)

Ubisoft deserves to go bankrupt, get dissolved, and have their IP’s sold to people aren’t malicious.

[–] Waryle@jlai.lu 8 points 6 days ago (9 children)

No, make it a entirely employee-owned company, so they can vote the execs out, sanitize the culture, and keep the thousands of worker out of unemployment

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[–] Gates9@sh.itjust.works 12 points 6 days ago (1 children)

“You will own nothing and like it”

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[–] PancakeTrebuchet@lemmy.world 21 points 6 days ago

Things like this make it really easy for me to not buy anything from Ubisoft.

Tell you what customers absolutely can do: decide to stop doing business with you.

[–] ILikeBoobies@lemmy.ca 17 points 6 days ago (1 children)

They’re right but it would be great if companies had to allow self hosting for products they make money from

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[–] RFBurns@lemmy.world 11 points 6 days ago

The use of the words 'buy', "own" or 'purchase' in connection with DRM rental should be an international felony, and grounds for immediate break-up of businesses that use them.

[–] andros_rex@lemmy.world 17 points 6 days ago

What I love about being a broke bitch retro gamer is that I own my games. I have a Tetris cartridge that is older than I am and still works. The batteries on some of my GB and GBA carts have died, but that’s something I can fix. No one can send a stealth update to my Sega Genesis that forces me to create on an account to play or even bricks it somehow. There’s no room for human shit behavior, just a war against the realities of mechanical decay. (And it’s easy to rip ROMs in case of the inevitable.)

Older generations of gaming are well preserved. I don’t think the past ten years or the future will be. “Games as a service” is too big a draw - the goal is to turn everything into a subscription model because why make money once when you can make it forever?

[–] SSNs4evr@leminal.space 5 points 5 days ago

The way of the future....VCRs went away. DVDRs went away, replaced with DVRs and membership streaming, where you can "buy" a movie on Amazon Prime, but if they lose the rights to the movie, so do you - oh well. Your Tesla will brick, if Elon gets mad at you, and your video games will stop working if "the man" unplugs the server. Oh, and dont get caught pulling out your old dusty VCR to record the Super Bowl to watch later....thats a copyright violation. The oligarchs want to make sure the plebes eventually own nothing. If the masters can take it all away, the peasants will do what they're told, be quiet about it, and smile when in sight of the masters.

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