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Service availability monitoring/flapping services (forum.uncomfortable.business)

submitted 4 months ago by [email protected] to c/linux

4 comments fedilink hide all child comments

So I've got a home server that's having issues with services flapping and I'm trying to figure out what toolchain would be actually useful for telling me why it's happening, and not just when it happened.

Using UptimeKuma, and it's happy enough to tell me that it couldn't connect or a 503 happened or whatever, but that's kinda useless because the service is essentially immediately working by the time I get the notice.

What tooling would be a little more detailed in to the why, so I can determine the fault and fix it?

I'm not sure if it's the ISP, something in my networking configuration, something on the home server, a bad cable, or whatever because I see nothing in logs related to the application or the underlying host that would indicate anything even happened.

It's also not EVERY service on the server at once, but rather just one or two while the other pile doesn't alert.

In sort: it's annoying and I'm not really making headway for something that can do a better job at root-cause-ing what's going on.

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[–] [email protected] 3 points 4 months ago* (last edited 4 months ago) (1 children)

I agree with the other comment. Look into the actual logs of the services. If they send a 503, they should be able to provide an explanation.

If you're asking if your ISP is alright... You can monitor that. Monitor if DNS is working, monitor if a ping to some server has hiccups.

And then do it methological. Is it just completely random services? Then it's likely that your monitoring has connectivity issues. Or is there some structure to what you're seeing? Do the issues all concern the same server? Or location? Or protocol? Then it's maybe that. Or it's a bit more complicated but they share a common thing, software or infrastructure element.

Edit: Alright, I didn't notice this was all concerning your same homeserver.... Maybe set up some local monitoring? See if it's different from the perspective of the computer itself, or just if viewed from the internet? You can also monitor some performance parameters: Is there enough free RAM, is the CPU busy, are you close to maximum upload bandwidth, is the I/O too much... But I suppose the main question is: Is it a network issue? And if yes, where and what kind.

If you're using Cloudflare or some other tunneling solution, that could also be the issue.

[–] [email protected] 3 points 4 months ago (1 children)

It's hilariously annoying, but to address your points:

There's nothing in any of the service logs
It's notifications from services that have external monitoring, but is not always the same service
The local monitoring (which uses the same DNS records for resolution, and uses the same reverse proxy to connect) doesn't flap at all.
It's sites behind cloudflare, ones not behind cloudflare, and one via one of their argo tunnels, so it doesn't seem specific to CF.

The 503s are coming from cloudflare indicating it can't connect to the back end, which makes me think network issue again. Non-CF sites just show timeout errors.

I don't think it's resource related; it's a 10850k with 64gb of ram, and it's currently using uh, 3% cpu and about 15gb of ram so there's more than sufficient idle resources to handle even a substantial spike in traffic (which I don't see any indications of in the logs, but).

It's gotta be some incredibly transient network issue but it's so transient I'm not sure how to actually make a determination as to what happens when it breaks, since it's "fixed itself" by the time I can get near enough to something to take a look.

[–] [email protected] 1 points 4 months ago

Maybe set up a script that runs locally and pings an external service like 1.1.1.1 or 8.8.8.8 every second to see if it survives in a window when your services alert? Perhaps it's your modem refreshing some config which causes a blip for a few seconds or something similar. If this doesn't alert at least you can rule out that your internet fully goes out.

The other side of this would also be useful, if you could run a similar check towards different levels of your home network to see how far down it gets (e.g. ping your router, expose some simple TCP echo service on the server running all this and nc it, curl the status page of the reverse proxy (or set up a static page in it), curl the app behind the reverse proxy - just make sure to use firewall rules for this and not just put everything on the internet). Depending on where it fails should hopefully give you some idea to go on.

Maybe set up https://www.thinkbroadband.com/broadband/monitoring/quality/ to see if it registers any packet loss in those times or increased latency (although I'd still do the above as well)

[–] [email protected] 2 points 4 months ago

Do the services themselves have any logs? Do you have a reverse proxy? Does it provide any logs? 503 means something received the request and tried to pass it on so something should have logs.