this post was submitted on 12 Jun 2024
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[–] [email protected] 68 points 4 months ago (3 children)

I had one of these plans for over a decade. It was fun while it lasted—I won't be staying with the company after this.

[–] [email protected] 24 points 4 months ago* (last edited 4 months ago) (1 children)

Had a "pay as you go" contract since 1997 (not with T) - they told everyone that you need a new SIM for a network upgrade which required deactivating the original SIM. New SIM didn't work in normal (Nokia 1110) phones. Then they sent SMS saying that they weren't going to honour the original PAYG phone contracts.

[–] [email protected] 8 points 4 months ago (1 children)

Can I send an SMS to the bank telling them I will not be honoring our mortgage agreement?

[–] [email protected] 3 points 4 months ago

Absolutely!!!

I mean they'll foreclose but go for it!

[–] [email protected] 20 points 4 months ago (1 children)

At least they will pay your last month of service when you leave 👍. I agree that they should not have changed the terms later and then rolled back the pr and everything after they terminated the program.

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[–] [email protected] 10 points 4 months ago* (last edited 4 months ago) (1 children)

We had the “framily” plan from way back. They did the same to us in 2020. Eventually, you could not update your device without upgrading your plan.

We all bailed, lol

Edit: Almost forgot! I had call them 3 (three!!!!) times to finally get the service cancelled. By no accident, I’m sure. And they still left me with the 3 month bill.

[–] [email protected] 20 points 4 months ago (11 children)

Why not just buy the device from the manufacturer, swap the sim, and boom you're "upgraded".

It blows my mind how people think 'carrier store' = 'cell phone store' and it's the only place to get them. Friends and family were baffled by this new information when I had this discussion with them. Imagine thinking that the only place you can buy a vehicle is at [your insurance company's local office]. All the carrier is doing is offering the service, and they sell phones too for convenience (and to lock in customers but shhh).

[–] [email protected] 3 points 4 months ago* (last edited 4 months ago)

Well, for many years carriers would give you ~$400 credit towards buying a phone when you signed a contract. There would be "free" phones or the $500 Motorola Razr would be $100 with contract.

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[–] [email protected] 25 points 4 months ago

Happened to us using cricket also. Forever family plan of 5 lines for $100 so long as the plan is never adjusted.

Well 2 months ago, bill showed for 130. I called and they said they are doing away with that plan. When I pointed out the 'forever' part, they actually pulled a Darth Vader and said they were altering the plan and that I had enjoyed the low cost for much longer than new clients.

Fuck off

[–] [email protected] 19 points 4 months ago (4 children)

Yeah... I switched to an mvno less than a week after I got the text. I'm now paying half of what I used to for the same service (even the same network)

[–] [email protected] 14 points 4 months ago

Do note that, depending on what plan you were on before, and what you're on now, it might be the same network but not the same service. Almost all MVNOs are at a lower data priority (sometimes by several levels), most don't offer roaming service, most don't offer international service, and things like (first-party) call/text blocking through an app isn't available.

I have a second line on tello for $6 and it's everything I need for that line, but during the day data is basically useless on that line. The tower near me is massively over capacity - but if you have a tmo line with their top priority (most plans sold directly thru tmo), you'd never know it. Everyone else gets screwed.

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[–] [email protected] 19 points 4 months ago (1 children)

Century Link is pulling this shit too.

[–] [email protected] 18 points 4 months ago* (last edited 4 months ago)

Yup, they got me. Signed up for "price for life" fiber for $65/m, didn't take a screenshot so i have no proof. 2 years later, nothing change contract wise, but now my bill is $85/m and I can't fight it, again no proof. They were extremely careful to not have price for life branding on anything after you signed up, no email, no bill, no messages, nothing. Fuck Centurylink.

Now they're trying to get me to switch to Quantum Fiber which apparently is still Centurylink, and the carrot or stick they're using is the price for life rate at Quantum Fiber.. Why would I trust a price for life promo when you reneged on the last price for life promo, in less than a year?

Again, Fuck Centurylink.

[–] [email protected] 11 points 4 months ago (3 children)

Honestly, these "promises" never last. I had ATT at $50/mo for home internet service and was promised it would never go up. Last year it went to $60 and this year $65. I just switched to Xfinity. More Mbps than ATT, promotional price of $20/mo for a year, it goes up to 35 for year 2, then after that the promotion is over and it's $57. After the 3rd year ends it will probably go up, but they've basically given me 1 free year of internet.

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[–] [email protected] 10 points 4 months ago

Only a fool would believe a corporation’s promises.

[–] [email protected] 7 points 4 months ago (2 children)

I'm still on a grandfathered plan from when I first got my Sidekick. lol

[–] [email protected] 5 points 4 months ago

Same. We got a super limited deal well over a decade ago that they ran for a single Christmas. While our bill has gone up ever so slightly in that time, the extra cost is all due to misc “fees” rather than the base rate, according to the bills.

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[–] [email protected] 6 points 4 months ago

T-Mobile is trying to retrofit this bs, gaslighting people, well trying to based purely on greed. This " pay your last months bill " is something new.

It was both implied and understood when I selected that plan that the price would not change as long as we kept the plan. There was no promise or guarantee. This was an agreement.

Because my rate would not change this directly influenced how I did business with T-Mobile AND their competitors by deciding to upgrade, accept a promotion, decline a competitors offer, remain a customer, remain on my plan versus newer ones, etcetera.

Are people being wilfully obtuse or just dense. If the Price Lock / UN- Contract always had a 60 day "promise" this would have been brought up years ago. In fact, it states (ed) the opposite and the rates should not be changing. The way T-Mobile is handling this is disgusting. I could respect them more had they said " we are breaking the terms we proctored to you and will pay all penalities and fines associated both civil and arbitration, we also recognize how this violates consumer trust, we are officially the company we keep " - The Re-Carrier

[–] [email protected] 4 points 4 months ago

"well ...... yea, you see, about that ...... lol ......"

[–] [email protected] 4 points 4 months ago* (last edited 4 months ago)

Yeah mine is holding steady so far. If it goes up too much i might have to go back to mvno

[–] [email protected] 4 points 4 months ago (1 children)

T-mobile "Surprise bitches"

[–] [email protected] 3 points 4 months ago

Not even surprised TBH

[–] [email protected] 3 points 4 months ago

After how fucking god awful the Sprint merger was handled I don't think I can trust t-mobile to do anything right

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