Anyone ever use Accela?
this post was submitted on 06 Mar 2024
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I have plenty of stories from when I used to work in purchase ledger and customer service.
Klick2Contact is the biggest piece of shit I've ever used. Imagine a CRM that randomly crashes and loses your tickets, and where it can take several minutes to assign an email to yourself. Now imagine having to use software that bad whilst logging cases on a separate CRM (because K2C wasn't fit for purpose) and answering emails within a 10 minute SLA.
Best I used in terms of call centre software was Salesforce. Ironically it's not specifically designed as a CRM.
Part of the reason I got fired from my old call centre job was trying to deal with K2C.
Worst enterprise level accountancy software I used was probably a tie between JD Edwards and OpenAccounts. Best accounting software was definitely Xero.
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Windows server and all the half-working crap it comes with it. I ended up replacing most functionalities with third party tools because Microsoft doesn't know about good UX. OS deployment? Replaced, GPO? Replaced where possible. Patch management? Replaced.
Oh man, outlook? Mostly just because I hate email. Or slack because I hate people being able to just grab my attention from what I'm working on.
Right now, I'm getting super fed up with SCVMM. I'm used to vcenter and having to migrate everything last minute to hyper-v keeps showing me why I've always gone VMware for everything. It's just a clunky, unoptimized UI, giving me cryptic errors with surprisingly little online documentation. I feel like Microsoft really, really could do better but they don't want an alternative to Azure so they make it intentionally hard. It's just unoptimized software with too much overhead for a hypervisor.
Getting this deployed and configured is a battle of two steps forward and one step backwards.
I just came off 15 years at Outlook companies to a Google everything office and I love not having Outlook for any reason. It's so nice. Just hearing the alert noise would raise my blood pressure after awhile.
I work in manufacturing and haven't left yet so I still suffer, but my God will I be so happy to leave Visibility behind...
What an absolute nightmare, shit system... 2 years in and we're still suffering every day from it. No one here likes it at all.
IBM Websphere and Eclipse. What a horrible way to develop a application.
Banner.
Oh man im not sure if i hate HPSM more or the in house dumpster fire my corp replaced it with