Same. At some point, I learned that the bottom-of-the-barrel garbage company, that does our IT support, is apparently one of the most successful IT support companies on the planet.

I guess, the way to get there, is to not actually provide IT support. You just have to get paid for it.

[–] [email protected] 3 points 6 months ago

Yea, hire a bunch of underpaid undertrained peons to take support calls from the rest of your underpaid untrained peons. If an exec has a problem they get to bypass the helpdesk and go straight to someone that knows what they're doing so they never see how bad things are. $$$