this post was submitted on 18 Jan 2024
432 points (98.6% liked)

homeassistant

11878 readers
1 users here now

Home Assistant is open source home automation that puts local control and privacy first. Powered by a worldwide community of tinkerers and DIY enthusiasts. Perfect to run on a Raspberry Pi or a local server. Available for free at home-assistant.io

founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 14 points 10 months ago (2 children)

Yes, but without the plug in, they wouldn't buy the product to give the data. It's circulat logic on their part.

[–] [email protected] 16 points 10 months ago* (last edited 10 months ago) (2 children)

I bet they're using data sales to subsidize the cost of the devices.

[–] [email protected] 22 points 10 months ago

Subsidize? Oh sweetheart, that's not happening - that's just more profit! Silly goose!

[–] [email protected] 0 points 10 months ago (1 children)

that, and I can imagine they fear a giant wave of support tickets from people using HA and having problems

[–] [email protected] 16 points 10 months ago (1 children)

If they have a good support team they already have a form letter for "you are using this product in an unsupported way" and it takes about 30 seconds to process them.

[–] [email protected] 16 points 10 months ago (1 children)

And let's be honest, someone with the tech knowhow to set up home assistant isn't going to ask Haier for help

[–] [email protected] 4 points 10 months ago

Yea I don't really contact a company unless someone on a forum specifically says that's the best way to resolve the issue (ex. Account authentication related bugs). Either that or it's specifically related to my purchase

Pretty sure that's the case for my less tech-savvy friends and family too