1153
Amazon Prime Video will start showing ads on January 29th unless you pay extra for ad-free
(www.theverge.com)
this post was submitted on 26 Dec 2023
1153 points (98.7% liked)
Technology
58303 readers
9 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
You expect a company to let you keep stuff that they send you wrongly? Let me know which company still has this policy. I need to trick them into sending me some very expensive graphic cards wrongfully
I didn't say that they should, I said that they did. And they did it to overcome people's hesitation to buy online. You take a risk ordering online because you don't physically pick the item you want.
Your comment is relevant nonetheless since I suspect they stopped their original return policy because of scams.
The point is that Amazon would help you out when your stuff was broken, missing, or mistaken. They won’t lift a finger to fix their own errors now.
That’s not my experience. I recently got in touch with them about some Jabra earbuds that were just over two years old and had developed a fault. I was prepared to quote the UK consumer rights act to them, but it wasn’t necessary. They refunded them immediately and said I didn’t need to bother returning them.
Depends where you live but unsolicited goods acts will often let you keep stuff in this way.
It's their responsibility to get product they sent wrongly back.
Yes, within reason. I'm actually not sure where that line is drawn though. Like whether sending a pre-paid shipping label and asking you to drop it off at a nearby UPS store is enough or if they actually have to have someone pick it up from your home or wherever it was shipped to.
You might already know this, but be mindful that if a company sent you the wrong thing and it wasn't a gift or solicitation, (i.e. an error - even if it was a preventable error) you do legally have to give it back if asked. Which is fair IMO. If I'm sending something expensive and fat finger the address, I'd want it back too.
On the last return I did, I wasn't reimbursed until it was received at their depot. Which was only an extra day.