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I really wanted to use Tidal because of the Linux thing and FLAC, despite the cost over Spotify etc.
Tried to sign up and had horrendous problems over such a simple thing. Gave up on them. Never had a problem with subscriptions before or since, unless you count insurance auto-renew!
I haven't had any problem with my subscription.
Their player works very well for my use cases: I use it on my Android phone, on my car via Android Auto, on my LG TV with WebOS and on my Linux machine via Firefox.
That's very good to read. It was only the sign-up that went badly wrong and getting on touch with them made it worse.
Hopefully I got a disgruntled Customer Service person on a bad day. One of those things.
Enjoy!