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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech
(www.businessinsider.com)
This is a most excellent place for technology news and articles.
I don't know about you, but I get annoyed that I still can't use NFC at checkout. It's 2023, tap to pay has been around in the US since 2016 and much longer in Europe.
It really is stupid cause literally every business accepts NFC payments now. Even gas pumps. But not Walmart.
From an employee I talked to it's because they have a specific contract with the payment processor and it requires using specific payment devices that are covered in the contract and they don't want off it for as long as possible because it gives them preferential fees.
So until the cost of business lost is enough to cover increased payment processing fees, don't expect to see tap to pay.
They want you to use Walmart Pay in the Walmart app. That's the only contactless way you can pay there. It's not horrible but you need have an Internet connection to use it.
Do the stores not have free WiFi? I've never been in a Walmart, but all bigger stores here in Europe have WiFi.
They do have WiFi.
I left my cart in the checkout lane once because of this. I forgot my wallet, but had my phone with my wallet app. They are actively refusing to implement tap to pay in order to drive people to their app. Not happening.