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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech
(www.businessinsider.com)
this post was submitted on 14 Oct 2023
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The store has chosen to save money by pushing work onto customers via a buggy robot overlord.
Employees are the only person you can complain to.
Just more billionaires making things shitty for everyone.
I could justify it if even a fraction of a percent of the savings were actually passed on, or hell, even distributed to the few employees they still have. But no, it lines the fat cats pockets.
That's the worst part. It has gotten so miserable for both employees and customers and none of the profits made from these changes has gone back to those most affected by them.
Yeah I do agree that complaining to employees is useless, but it's also a really frustrating situation and it's not like you can get the CEO on the phone to complain. I wouldn't personally complain at an employee, but I do get how someone might in the midst of such frustration.
As a consumer, what’s your other option?
Pretty much nothing, hence why I said I get it 🤷🏼♂️