https://www.businessinsider.com/walmart-costco-kroger-facing-self-checkout-reckoning-2023-10
Some are finding they still need employees to combat theft, assist with purchases, review IDs, and check receipts.
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this post was submitted on 06 Oct 2023
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One time I saw a customer stealing at the self checkout but I wasn’t in a mood to approach them, but I had to configure the machine next to them. Security guy came up to me a few hours later and congratulated me and said he saw me “combatting theft on the camera earlier.”
I never confronted the customer and they left with everything without paying, so I don’t even know what crack that security guy was smoking.
Based
IIRC when I worked retail/grocery you're always told to never engage, but make your presence known (how that will stop someone stealing, I dunno.)
maybe theyll get spookified