this post was submitted on 12 Sep 2023
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Smells like a lawsuit to me. Retroactively devaluing software that they were already paid for.
It's probably a scream test that they'll walk back with something more reasonable in the next few days.
This happened to a crafting/cutting machine and its software a while back.
The company wanted to start charging once you hit a miniscule upload threshold, forcing you to pay if you wanted to upload more than, say, 20 images per day.
Folks who already owned the machine were furious that they'd essentially be limited out of their own machine, when there was previously no extra charges for use.
The company rolled back their statement and stated that they'd only start charging people who purchased & registered their machines after a certain date. Older users would not be charged.
Even so, after the shit they pulled, people no longer recommend that specific machine/brand/company anymore because of their nonsense.
Name and shame!
Guessing cricut.
You got it!
Cricut.
Also you can't even use the machine offline! They force you to use their absolutely terrible software and I have to "calibrate" it myself to make things turn out how it's supposed to! (eg. centered cuts, alignment, etc.)
If I would have known it was this bad, I wouldn't have gotten one in the first place. I make it work but goddamn, so much of it is absolute garbage!
Any chance you've found alternatives to the machine, or its software? I still see these mentioned here & there in crafting discussions as good tools, but I wouldn't want to be dependent on their software even if the machines are good tbh.
I can't vouch for it myself, but I've heard great things about the "Silhouette" machines! Definitely check them out to see if they could meet your needs.
It's crazy there isn't an open source community around it. 3d printing and CNC have been democratized, it's wild that printing and cutting vinyl hasn't.
Thanks for the pointer! I'll have to give'em a look!