this post was submitted on 22 Jan 2025
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Cory Doctorow details the path to the enshitifications of Facebook and Twitter.

"This is what changed: the collapse of market, government, and labor constraints, and IP law's criminalization of disenshittifying, interoperable add-ons. This is why Zuck, an eternal creep, is now letting his creep flag fly so proudly today. Not because he's a worse person, but because he understands that he can hurt his users and workers to benefit his shareholders without facing any consequences. Zuckerberg 2025 isn't the most evil Zuck, he's the most unconstrained Zuck."

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[–] [email protected] 7 points 2 days ago (2 children)

Enshittification is a result of capitalism...in which venture capital plays a huge part. So...

[–] MajorHavoc 7 points 2 days ago* (last edited 2 days ago) (2 children)

Lol. Agreed. I feel like Cory picked a controversial title for attention, and then did an odd logic dance to get there.

But I found some of his other analysis in the post thought provoking, anyway.

For some context, Cory is on a quest to change hearts and minds about Intellectual Property law

[–] [email protected] 3 points 1 day ago

Ooooh, I love that idea. That would be the perfect play, and the best part is that everyone (except for the people being exploitative shits) would benefit. Personally, I'd love it if Canada started jailbreaking cars, because then I'd be okay with getting an EV. I want a (used) BEV, but I don't want all of the spyware bullshit that new cars come with. I'd be overjoyed if I could spend $500-1000 to permanently enable all subscription features and rip out all of the data collection. I have never gone to a dealership for servicing (better to support independent local mechanics), so I wouldn't give a fuck about losing any sort of warranty. Bonus points if the jailbreak is FLOSS.

Here's to hoping some Canadian parliamentarian reads that article and agrees.

[–] [email protected] 1 points 1 day ago

When you start with a conclusion and work your way back to reasons, you almost always end up with odd logic. That's why good science does it the other way around.

[–] [email protected] 2 points 2 days ago (2 children)

I would love a deep dive on the mechanisms of enshittification. Why make the user experience worse on a product you are trying people to keep using? Do they lose an amount of users like a resource to gain more favorable things for themselves with deals wich end up impacting the users negatively and they know it will?

[–] [email protected] 5 points 1 day ago

It happens when there’s no meaningful competition, and when the friction of switching to a competing product is too high. Companies want to make more money with less. If you can get away with doing less without losing a significant amount of customers, then you will do it.

For example, the problem with switching social media is that you have to rebuild all your connections. They can make it worse, because customers aren’t willing to switch.

Another example is Windows. If you’re dependent on a program that only works on Windows it’s hard to make to jump to Linux.

[–] [email protected] 2 points 2 days ago

Keeping it brief but drilling down a level deeper, enshittification results in an increase in short-term profits which is a positive for publicly traded companies who are legally obligated to increase profits or risk litigation by shareholders. The vast majority of consumers, once in an "ecosystem" of a product (social media is a great example here) will not leave the ecosystem due to the mild inconvenience of leaving. The profit lost by the very few who have the wherewithal to leave the ecosystem is made up for by those short term profit gains.

It's a cycle that continues on and on, sometimes saved by vast changes by the company to reel in those "lost" consumers. Or sometimes the company messes up so bad that they never return to their pre-enshittification days.

As long as companies have a duty to shareholders to increase profits at all costs, we will always see enshittification. This is a feature, not a bug, of capitalism.