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Walgreens CEO says anti-shoplifting strategy backfired: 'When you lock things up…you don't sell as many of them’ (fortune.com)

submitted 1 day ago by [email protected] to c/[email protected]

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[–] [email protected] 7 points 3 hours ago

My Walmart has a little button to summon an employee. The last time (as in, both the most recent time and the final time) I went there at night to try getting diaper rash cream for my baby I pressed the button, and waited.

And waited.

Pressed the button again.

And waited.

Sunk cost fallacy. I've already waited so long, what if as soon as I walk away to find an employee somebody shows up?

After 10 minutes I went to find an employee stocking the shelves and told them what I needed. Their answer was "yeah, we saw you buzzed but we don't know who has the key. If we find out we'll have them open it for you."

So I left .

I hate Walmart so much.