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I wish it was socially acceptable to call people lazy for certain computer-related woes.
I often have to "rescue" my mother because her computer 'broke'. -- What is actually happening is that windows is doing the usual Windows thing of nagging you about updates/microsoft edge/whatever. It's a matter of reading what it's saying, but she just... Doesn't read the message or look for the button. This woman has a PhD. Like. She isn't stupid. She's incredibly smart, actually. But she just doesn't want to learn.
Like, the computer itself can tell you a lot of stuff. You just need to read and click around. But when it's a computer screen it's like some people develop selective blindness. I legitimately wonder if people who are 60+ have some eyesight thing going on where content displayed on a screen and specifically on a screen is unreadable to them. Because if anything is in a different place or it does something unexpected, they just lock up like a deer in the headlights instead of like. Reading what is on screen.