this post was submitted on 05 Oct 2024
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[–] [email protected] -3 points 3 weeks ago (1 children)

Most consumers want their device to work right out of the box, mapping buttons isn't something most of the population wants to deal with.

[–] [email protected] 7 points 3 weeks ago (1 children)

Don't give them excuses, mate.

Map them during initial setup.

Please choose a service you would like to use and we will help you log in.

You have x buttons that are available to use as a shortcut to the service. Please press the button you would like to use, or press enter to skip this step.

[–] [email protected] -4 points 3 weeks ago (2 children)

But then you have to remember which one is which. The ones in your example are already labelled.

[–] [email protected] 5 points 3 weeks ago (1 children)

You work in their marketing department, don't you?

The scenario I mentioned would have the buttons simply labeled with a number/letter. 95% of the time I don't even look on the remote to use a button. Also, if you hit the wrong button, no big deal, you just the other/s.

Like I mentioned, stop giving them excuses.

[–] [email protected] -2 points 3 weeks ago (1 children)

Nobody will remember that. Too complicated for Grandma.

[–] [email protected] 0 points 3 weeks ago (2 children)

You do realize that we already know the only reason you have them on your remotes is to charge the streaming services a licensing fee for the advertisement. You couldn't care less about grandma.

[–] [email protected] 0 points 3 weeks ago (1 children)

Can we stop with accusing people with working for corporations and treating them as representative of that corporation just for the purpose of appealing to emotion and making the other person sound worse? It doesn't even make much sense. Lemmy is too small for corporations to spend money to astroturf.

The only thing you manage to do is make Lemmy more toxic and unappealing to spend time on.

[–] [email protected] -2 points 3 weeks ago

We also have a problem with people massively overestimating the amount of hassle "normal" people are willing to go through to use technology.

[–] [email protected] -2 points 3 weeks ago (1 children)

The tinfoil hat is cutting off the blood flow to your brain.

[–] [email protected] 1 points 3 weeks ago

Whatever you say.

I mean I do need to keep my antennae from buzzing all the time. But, whatever you say.

[–] [email protected] 1 points 3 weeks ago (2 children)

Label the remappable button STREAMING SERVICE or something, I don't know.

[–] [email protected] 2 points 3 weeks ago* (last edited 3 weeks ago)

This is literally what certain manufacturers do. Here's a side by side of the receiver remote for my setup and the one for the TV (which has never even been connected to the internet). One has these dedicated buttons. The other just has ones labeled for streaming or similar.>!!<

I'll add that the location of the buttons makes a significant difference. If they're easy to hit by accident you're more likely to have grandma launch a service she didn't mean to and not know how to back out of it. This causes more problems than it solves.

[–] [email protected] -2 points 3 weeks ago

There's a lot of people in this thread who've never had to be tech support for elderly relatives.

Grandma doesn't know what a streaming is.