this post was submitted on 23 Jul 2024
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This policy was specifically about live plants.
If you buy something and change your mind right then, you'll get your refund.
If it's a perennial shrub or tree, it falls under warranty for a full year from date of purchase, as long as there was no obvious neglect on the part of the customer.
But still they would come in 14 months later and get upset if they don't get a refund, then leave a negative review about it.