this post was submitted on 23 Jul 2024
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While I agree with the sentiment, return policies on receipts is a pet peeve of mine. On registers is fine. Even better if they also post it at the entrances. But if itβs only on the receipts, and you canβt read the policy until after youβve made the purchase, then itβs a fundamental power imbalance between the consumer and supplier.
This policy was specifically about live plants.
If you buy something and change your mind right then, you'll get your refund.
If it's a perennial shrub or tree, it falls under warranty for a full year from date of purchase, as long as there was no obvious neglect on the part of the customer.
But still they would come in 14 months later and get upset if they don't get a refund, then leave a negative review about it.