this post was submitted on 22 Jul 2024
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Finding people to blame is, more often than not, useless.
Systematic changes to the process might prevent it from happening again.
Replacing "guilty" people with other fallible humans won't do it.
Still, with billions of dollars in losses across the globe and all the various impacts it's having on people's lives, is nobody gonna be held accountable? Will they just end up charging CrowdStrike as a whole a measly little fine compared to the massive losses the event caused?
One of their developers goofed up pretty bad, but in a fairly simple and forgivable way. The real blame should go on the higher ups that decided that full proper testing wasn't necessary before deployment.
So yes, they really need to review their policies and procedures before pressing that deploy button.
Likely someone will, but legal battles between companies are more about who has more money and leverage than actual accountability, so I don't see them as particularly useful for preventing incidents or for society.
The only good thing that might come out of this and is external to CrowdStrike, is regulation.
But the real question we should be asking ourselves is "how much did tops saved over the course of the years without proper testing"
It probably is what they are concerned about, and I really wish I knew the answer to this question.
I think, this is absolutely not the way to do business, but maybe that's because I don't have one ¯\_(ツ)_/¯