this post was submitted on 08 Jul 2024
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If someone complains about buying a finished game and not getting more of it later, they're idiots and there's nothing you can do but ignore them.
Publishers that do ultra-early access/roadmaps/live services with promises of content/bug fixes/trust me we're making the rest of the game later, are clearly to blame for the mess too. They're the ones poisoning the well.
But plenty of games release in a final state and that's okay. They have to be firm about it though.
It's a tough line to walk. You want to create reasonable hype and you have an idea where you want to go, but as you correctly point out, it's really easy to over promise and under deliver.