Ask Lemmy
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I don't unless a website requires that I talk to one as a poor excuse for customer service.
So, less than once a year.
I just type "Speak to a human" until it relents. Usually takes 3-4 times. Kind of the chatbot equivalent of mashing 0 on telephone IVRs. The only question of its that I answer, after it agrees to get a human, is when it asks what I need support with since that gets forwarded to the tech.