this post was submitted on 20 May 2024
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The problem is that what users consider low hanging fruit is often not, and what is low hanging fruit for devs, is invisible stuff that users don't notice. The intersection is the tastiest low hanging fruit, but as such it's also rare and easily picked by anyone.
I never said that users were involved in this. This is just grabbing some bugs off the queue that are simple to fix but have been deprioritized by project manager.
But they do make the customer happy because they are the one that submitted the bug.