I think these are pretty good. But like anything, these metrics cannot be always taken at a face value. And good understanding on overall process and teams is necessary to get proper conclusions.
this post was submitted on 18 Jun 2023
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Agreed.
Should be used as additional data points for dev teams to better understand how their process looks and effects it has on the software as a whole.
The tricky part is presenting the data in a way that prevents bias and conflict while still adding value, which often comes down to scoped access to the right people, and is kind of annoying to have to implement around business people not getting the wrong ideas from the data.