this post was submitted on 03 Jul 2023
16 points (100.0% liked)

United Kingdom

4039 readers
208 users here now

General community for news/discussion in the UK.

Less serious posts should go in [email protected] or [email protected]
More serious politics should go in [email protected].

Try not to spam the same link to multiple feddit.uk communities.
Pick the most appropriate, and put it there.

Posts should be related to UK-centric news, and should be either a link to a reputable source, or a text post on this community.

Opinion pieces are also allowed, provided they are not misleading/misrepresented/drivel, and have proper sources.

If you think "reputable news source" needs some definition, by all means start a meta thread.

Posts should be manually submitted, not by bot. Link titles should not be editorialised.

Disappointing comments will generally be left to fester in ratio, outright horrible comments will be removed.
Message the mods if you feel something really should be removed, or if a user seems to have a pattern of awful comments.

founded 1 year ago
MODERATORS
 

Some have lost access to their inboxes, and the firm cannot say when it will be fixed.

all 11 comments
sorted by: hot top controversial new old
[–] [email protected] 14 points 1 year ago (4 children)

Who the hell use their ISP email account?

[–] [email protected] 4 points 1 year ago

I guess really long term customers may have a lot of years invested in a virgin email address and didn’t want to change.

[–] [email protected] 3 points 1 year ago

My mum & other older folk

[–] [email protected] 3 points 1 year ago (2 children)

Phil Westlake, who used to design IT systems for several large UK companies.

That's who.

I get that a lot of my IT colleagues don't want to faff around with self hosting email, or even running their own domain. But I really struggle with the idea that those who work in IT would ever trust their email to their ISP. That's just asking for trouble.

[–] [email protected] 2 points 1 year ago

But I really struggle with the idea that those who work in IT would ever trust their email to their ISP. That's just asking for trouble.

No, my concern is that if you change your ISP, you have to edit a fuck-ton of accounts with your new email address.

It's like writing an ISP email address on your business card or your car. It's short-sighted in my opinion.

[–] [email protected] 2 points 1 year ago

I didn't know ISPs did email.

[–] [email protected] 7 points 1 year ago (1 children)

2 weeks? Something has gone horribly wrong. They either don't have backups or they're corrupt and they're trying data recovery. After this long it seems pretty unlikely they're ever coming back.

[–] [email protected] 7 points 1 year ago

Something has gone horribly wrong. Virgin Media's e-mail has quite often been flaky - I lost it for a couple of days in the past and it was unclear how to get it back. Recently they slipped out he fact that new customers would bnot be getting e-mail.

I've moved some of my accounts to Apple's iCloud e-mail which now supports custom domains.

[–] [email protected] 1 points 1 year ago

The system is screwed for sure. I've not been with Virgin for around 9 years yet last week got an email to my Gmail account from Virgin saying there was email issues.

Even listed my old Virgin details on it.

[–] [email protected] 1 points 1 year ago

Hello ICO fine