Can you name the sloppy bank? Might help some of us out if we are keeping money there.
this post was submitted on 08 May 2025
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Huntington Bank
I don't know where you reside, but can't you write on the back of the envelope containing the letter with "return to sender"? In my country, this is what we do to notify the sender that the addressee no longer lives in the premise.
Same here. We write "verzogen" on the envelope (because the letter has been a bad boy) and either leave it out on top of the letterbox or go throw it into a post collecting box.
This.
It's normal here (UK) to write "not at this address" and put it in a postbox. It will be returned for free, and this specific wording lets the sender know it was rejected because the person doesn't live there anymore (rather than because you're simply rejecting it)
Write, "Return to sender, no longer at this address." On the envelope throw it back in the mail. You've done your due diligence.
I’ve been doing this for 4+ years for the same person and bank. I even showed up in person to the local branch and spoke to a manager. I’m having the same problem as OP; it never ends.
What’s more: no one (landlord, neighbors) knows who this person is. They’ve even got a business registered at my apartment.
They’ve even got a business registered at my apartment.
I would add "Attention: Fraud Department" to the writing on the envelope, in this case. It feels like someone may be running some kind of scam, and that might get the letter into the hands of someone who can do something about it.
Have you you tried stealing the person's identity? Seems like that's what the bank is asking for.
Have you tried contacting the agency that deals with business registrations? Maybe they can flag the business for using a fake address.
Also, use a sharpie to black out the barcode and city, state, zip or you might end up with it back in your mailbox.
I recently had to get a new card cancelled and reissued because it was sent to an old address. I definitely updated my address with that bank, but it didn't stick.
I've updated my address with other companies and later found that different parts of their system kept different addresses.
Not too long ago I even worked on the address changing section of a finance company's website. That project was a nightmare, and I learned a lot about why address changes are much harder to implement than you would think.
I really wanted to spend more time ironing out edge cases on that one, but I was under a lot of pressure to get it delivered because some genius had already committed to removing the forms we already used for this.
So basically it's possible this person did change their address, at least for some things with that bank, and fixing it might not be something they can do without just the right specific instruction. As long as the bank can demonstrate a good faith attempt to do it right, they are legally covered. Sometimes it's cheaper to compensate for very rare customer losses that result in edge case fuckups, than to pay developers what it would take to fix it properly.
Write "return to sender, wrong address" on the envelopes and drop them back in the mail.
What do you do after doing this for 4+ years for the same person and bank, and you’ve gone as far as showing up in person at the bank’s local branch?
Try writting 'Deceased' on it and return it. At the very least it'll give any human who sees it a momentary pause, and maybe they'll take it more seriously.
Damn that’s a great idea! Cheers!
Oh wow that is a good tip. I've been getting similar letters for about ten years! Nothing has worked. I'm going to try this next time.
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Not OP, but live in an apartment, we don’t have any place for outgoing mail, so I need to write in on the envelopes and drop them in a random mailbox?
That's odd. I have lived in apartment complexes for a large portion of my life. There has always been a single outgoing mail slot with the rows of mailboxes at the apartment complexes. It blends in so it might not look too different than the rest of the bank of mailboxes. This is in the US though so idk how other countries handle it.
If you are in the US, yeah you can drop it in any USPS public dropbox or store iirc
FWIW, this is true of the U.K. too. You could also try speaking to your postie.
Yeah, I have the same issue. I just keep the misdirected mail for a week or two until it stacks up and then drop it all in the nearest blue USPS mailbox, which is in the center of town. It’s annoying, but not a huge deal.
Also I’ve read you shouldn’t write directly on the envelope, the post office prefers sticky notes so the original envelope isn’t defaced.
That seems haphazard - won't sticky notes be liable to fall off in the mailbag?
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Not sure if all banks work that way, but I do have a way for you to solve the problem with anybody who is doing that.
In the United States, you can go down to the local post office and fill out a small form. That form lists exactly who lives there. The Post Office puts that form into an optical reader software and all mail that goes through the distribution plant gets read by an optical reader.
So for example let’s say that you lived at
872 3rd St. S.
And I tried to mail a letter to
John Stevens
872 3rd St. S.
If you don’t have John Stevens wrote on that form that you gave to the post office, the optical reader will immediately reject that letter and send it to whoever sent it. You will never see any mail other than what is addressed to you.
Make sure that everybody who lives at that address is wrote on that form. I would also write down anybody who realistically might be getting mail there. So for example, let’s say your mom intends to have a letter sent to your house for her even though she doesn’t live with you you’d wanna make sure her name is on that form.
Now the bank tries to send stuff out for this other person and the bank gets it right back.
Wait a second. I get junk mail all the time and when I used to call to opt out, the sender would just change the name to "current resident" and send it anyway. Are you telling me this would solve that?
Sadly. No.
They will deliver "current resident" mail.
I tried arguing with them that my name wasn't "Current Resident" it went about as well as expected... lol
In Canada you can opt out of spam, with the exception of political spam.
I don’t live in a first world country. I live in the US. They are trying to sell the post office to Amazon right now.
You should definitely switch to a credit union regardless. There are no downsides.
But fault for this kind of issue is shared between the previous resident and the bank. When someone moves, it’s their responsibility to change their address in all the various systems in which they exist and set up mail forwarding, which lasts for a year by default, and is free.
It is your responsibility to forward any misdirected mail you receive. The alternative is throwing it out, which is illegal. Just put a sticky note on the envelope that says something like “wrong address, return to sender” and drop it in any outgoing mailbox.
This is a pretty standard issue though. I lived at my previous apartment for more than 7 years, and I was still getting mail from the previous tenant when I moved out. People are so lazy.
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Thats some bs. they should stop sending the statements to the address and flag it and you should not have had to asked for the flag. heck it should have been flagged just because a stranger called to talk about the account.
Exactly! I think I’m going to leave. Except my credit union had a security issue too. I remember talking to them about moving the pay date for my car loan to match the pay date at my new job a while back. On the managers computer screen they had their software running full screen. From where I sat, I could clearly read full uncensored passwords for accounts. Each account he flipped through just showed the password in the upper right of the screen.
wtf! As a sys admin I would get upset at people trying to be helpful by telling me their password and its not something you can see on a system usually. I mean you can't call up your own password just reset it. Granted devices you can and keys and such but users and accounts should never be visible except when maybe typing it in a blank box.
Exactly. It was just plainly visible in a clearly marked password field.
At the other end of the spectrum, discover locked me out of my account because I entered the password wrong three times.
To answer your question, I think so much work is done online that mail is largely informative and not part of the decision making process.
Not until a bank loses lots of money over something will they change, that's why they're hiring cobol devs!
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