this post was submitted on 24 Oct 2024
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Privacy

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Okay the title is a bit exaggerated, but honestly not far off. This post is very mundane and a bit long, but thought it fits the community.

I'm visiting my home country and went shopping for pants, there were "30% off everything!" signs with a tiny text underneath that said "member discount" (don't have membership). Not a problem, did not notice and I don't care for such marketing tricks to get you into the store but okay.

Picked up couple of pants, went to the cashier and they asked me "do you have our membership?" - I answered no and expected the follow up question whether I'd like to join, but, to my positive surprise the cashier just happily responded "okay, not a problem!" and continued to bag my stuff.

I stood ready to pay and then the cashier said "now I just need your phone number and you can pay". Hold up. What. I did not expect that, I honestly had a burst of anger inside me (never gonna take it on a cashier, they are just doing their job). I asked nicely why do I need to give my phone number and I was told that to register me as a member so I can get the discount.

I declined and said I don't want to join and would like to just pay.

The entire interaction after questioning why they need my phone number was awkward, as if I had been the first person to decline, the weirdo, aluminum foil hat wearing hermit.

This was just one of many interactions in the recent years that make me feel as if I was a weirdo for not sharing all my info around. The worst is when everyone keeps telling me "its just an app, just download it and use that why do you make things complicated" or "just sign up you don't need to pay anything".

Thank you for reading my mundane rant, would you like to hear more? Just sign up for my weekly mailing list! ~~Your email will be shared with our 12 453 partners~~

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[–] [email protected] 9 points 6 days ago (1 children)

Nah, you're not abnormal. I've had the same thing happen at multiple store. The most invasive has been Microcenter; they tell me that I have to give them my email in order to wait in line for tech support, and then bombard me with spam. Every time I buy something new there, I have to tell the cashier to NOT use the address on file that they won't unlink from my bank card.

[–] [email protected] 3 points 6 days ago (1 children)

Microcenter hasn’t been nearly the worst of it for me, but I can confirm the spam side of it. I had to give them my email for some part warranties. However the actual emails in my case was just a single click to unsubscribe or change the preferences (It’s been a while, don’t remember which) and it was done just like that. It’s still a little infuriating that I have to give them my email though, let alone the spam that comes along side it.

[–] [email protected] 1 points 5 days ago

Yeah, but every time I have to buy something new, they automatically sign me up again. They never give me an opt-out.

[–] [email protected] 12 points 6 days ago

I'm a casher in the US of fuckin A and I can assure you that we don't care on a personal level what you do. If someone not having or wanting to enter a phone number at the register is the weirdest customer thing that happens in a shift then it's the most relaxed shift of my damn life.

[–] [email protected] 10 points 6 days ago (1 children)

No point asking them to justify why they have to ask, they probably don't even know. Just say "Sorry, I don't give that out". I've never had a store push back after that - they probably get it all the time.

[–] [email protected] 1 points 5 days ago

Why not lie ? My phone number is 526-432-8267

[–] [email protected] 6 points 6 days ago (1 children)

I wonder where you live that that happened. In America you're expected to say no, cashiers don't care. They don't get paid enough to.

[–] [email protected] 3 points 6 days ago

This happened in Finland, but I didn't want to specify it to spark a universal conversation, which succeeded!

I know people from all around the globe deal with privacy issues and hoped that others would share their experiences.

[–] [email protected] 2 points 6 days ago

Caring for your Privacy and the general privacy of society in the aggregate, given the increasing data mining, collecting, advertising and other trends is the normal mindset.

Getting propagandised and brainwashed into thinking that paying, with your own money for literal microphoned devices operated by for-profit-focused Corps that will listen in and record you so as to give you lazy weather updates or help you play a song, or purchase knick-knacks online in exchanhe is the crazy take.

Getting you to feel ackward is the point of peer-pressure and their Marketing. Just ignore it. You are not in the wrong.

[–] [email protected] 1 points 5 days ago

I don't have a phone or address, I am unhoused.

[–] [email protected] 83 points 1 week ago (17 children)

(Your Area Code) 867-5309. None of the younger store clerks know the song reference when I give them this number. But I get chuckles from older folks in line behind me

[–] [email protected] 30 points 1 week ago (1 children)

There's usually already an account with that number, so just try it out. You probably don't even need to actually open an account. BTW, if you do open an account, don't expect that a fake phone number is going to keep you anonymous. Everything is linked these days. All of the big data brokers are buying and selling information to each other. The second you swipe a card, it's going to match that card to real information from some random online purchase 95 years ago, and they'll have all of your real information, including political preferences, address, phone number, all of your email addresses, ethnicity, height, weight, sexual preferences, everything. They have it all, and it's all linked to every credit card you have ever used.

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[–] [email protected] 46 points 1 week ago (1 children)

I had this experience once in an Ikea, of all places. I calmly told the clerk that according to local laws (which I cited), it was illegal for them to demand that information from me (phone number and post code) to sell me anything, and if the computer wouldn’t let them do it, then they should call a manager for an override.

When the manager came, the clerk said “this person refuses to give me their info” — to which I added, “your computer refuses to comply with the law; please override and then notify HQ that they are in contravention of the law and liable for significant fines.”

The next time I went in, they still asked me for the info, but the clerk was able to override. I suspect they just put in fake info for everyone who refused to supply it.

[–] [email protected] 25 points 1 week ago (1 children)

Well done for taking a stand. The problem, as ever, is that most people prefer to comply obediently even if it feels wrong. And then next thing we know, it becomes standard practice.

BTW I have been in your situation and responded similarly. Usually it ends in the clerk inputting dummy info, sometimes after I irritably tell them to do so.

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[–] [email protected] 37 points 1 week ago (4 children)

Maybe just an awkward sales agent, or they thought you were mad at them for in their mind trying to help. I decline phone number and zip code all the time. Also been using someone else's phone number at grocery stores for years -- started by mistake. I don't care about accumulated points or whatever but discounts at grocery store are pretty significant for me.

But I understand your frustration in general. Keep up the good fight :)

[–] [email protected] 15 points 1 week ago (1 children)

Any time a store asks for a phone number, I use the local area code followed by 867-5309, and 9/10 times it works

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[–] [email protected] 13 points 1 week ago

What's frustrating is that they're not real discounts. The Club Price is the regular price, and you have to agree to tracking in order to not pay above retail.

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[–] [email protected] 35 points 1 week ago (3 children)

Stores will never respect your privacy or data, so you have no obligation to respect a corporation’s expectation of truth.

Just have memorized fake data ready for bullshit like this, say it when asked. Then the retail person who cares even less than you about it (but is forced to pretend they do, in order to survive) can get to their break faster. Win win

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[–] [email protected] 34 points 1 week ago (1 children)

Every time this happens to me, the clerk/cashier just shrugs and is like, "okay". They get it, but are obligated to try anyway. The best you can do is be polite.

[–] [email protected] 12 points 1 week ago

100% would never want to make their day tougher than it already probably is.

This hermit politely declined, paid, thanked, and left. The anger I felt was towards the retail company and the clerk doesn't need to witness that.

[–] [email protected] 34 points 1 week ago (2 children)

Everyone's approaching this from the privacy aspect, but the real reason isn't that the cashier thought you were weird, they're just underpaid and under a lot of pressure from management to try multiple times and in some cases they even get written up for not doing it because it's deemed part of their job. They hate it just as much as you. Same when you try to cancel your cable subscription or whatever: the calls are recorded and their performance is monitored and they make damn sure they try at least 3 times to upsell you, even when it's painfully obvious you're done with them.

Just politely decline until they asked however many times they're required to ask and move on.

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[–] [email protected] 24 points 1 week ago (1 children)

I was looking at ISPs yesterday as my current contract ran out so they're taking the opportunity to wring me for all my money. One place I looked at has a regular price and "members price" for every plan. I go to see what a membership entails and it points me to download an app. No clue if the membership is free or not because I don't want or need an app for every utility and purchase I make. People like you and I are not the norm but from my viewpoint you're being reasonable and the world has lost all sense of normalcy and reason.

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[–] [email protected] 22 points 1 week ago (5 children)

"Would you like to donate money to us that we pretty pretty promise will go to some vague charity while we reap the tax benefits? No? Are you sure? Fine, we'll just ask you next time (regardless of your answer this time)."

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[–] [email protected] 21 points 1 week ago (3 children)

From a privacy point of view, it makes pefect sense to not share your phone number with a merchant. The only buisness you have with them is a single transaction, they don't need any more information about you other than knowing that you paid.

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[–] [email protected] 18 points 1 week ago (5 children)

This is sadly very common where I'm from, except you don't even get a discount from it. I've taken to just politely declining, since I'm sure the person working the cash is probably pressured to get people to give their personal info.

"And can get your email?"

"No thank you"

"I need your email for the receipt"

"I appreciate it but no thank you"

It's a slight non sequitur while still being polite. Saying "no thank you" when someone is pressuring you works well in many situations.

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[–] [email protected] 17 points 1 week ago

The last time I bought a Mac was like 10 years ago, at an independent computer shop that specialized in them. The person at the register insisted on getting my personal info "because Apple needed it" but I didn't want to give it. The person at the register very slowly sauntered up to their manager, had a long discussion, and eventually they figured something out because I suddenly didn't need to give my info. It was kind of nervewracking because I was paying cash and I was like: what if I hand it over, and they change their mind? It's not like I could call the cops, I'm the wrong demographic.

Anyway, whenever I thought about getting an Apple system, I remembered that experience and went with something else.

[–] [email protected] 17 points 1 week ago (1 children)

When I worked retail, I never asked for phone or address or anything. If they volunteered it, I’d do it, but I never asked. Management talked to me about it several times and I just kept not doing it. I think they kept me on in busy times because I could blast through any line of customers faster than anyone else (I wonder why 🤔)

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[–] [email protected] 16 points 1 week ago* (last edited 1 week ago) (1 children)

I think your misinterpreting your own social anxieties as being made to feel like an "outcast".

The fact of the matter is it's just not normal to question why a store wants your phone number and I'm sure the cashier was taken aback by the whole situation.

Convenience, not privacy, is the norm. There is going to be tons and tons of awkward social interactions when you go against social norms. Accept it and be proud your advocating for your privacy.

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[–] [email protected] 15 points 1 week ago (3 children)

Another way they get your phone number is mandatory SMS 2FA login. The Dunkin Donuts app does this shitty behavior.

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[–] [email protected] 14 points 1 week ago (3 children)

I stood ready to pay and then the cashier said "now I just need your phone number and you can pay". Hold up. What. I did not expect that, I honestly had a burst of anger inside me (never gonna take it on a cashier, they are just doing their job). I asked nicely why do I need to give my phone number and I was told that to register me as a member so I can get the discount.

"Sure thing, It's +XX 111 222 3333" Just give them garbage.

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[–] [email protected] 14 points 1 week ago

I miss print coupons. Hearing "get the app" or "there's an app for it" makes me flinch these days.

[–] [email protected] 13 points 1 week ago (1 children)

I asked nicely why do I need to give my phone number and I was told that to register me as a member so I can get the discount.

I declined and said I don’t want to join and would like to just pay.

I've just said "I don't have one" when asked this for awhile. This never seems the phase the cashiers, I'm guessing they know what that really means. Half the time I still get whatever discount, though I've never tried to sign up for a membership saying that.

If it's an online form my phone number is just (local area code)555–5555. I've never had that not take, except for one case where it automatically enabled 2-factor auth and I had to create a new account.

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[–] [email protected] 12 points 1 week ago* (last edited 1 week ago) (1 children)

I do this all the time.

"Can I have your address?"

"For a haircut? No, will it let you skip it? Ok good do that then, thanks. I don't need 50 new mailers a month about damn haircuts, you feel me."

Problem solved.

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[–] [email protected] 12 points 1 week ago (1 children)

Best not to overthink it - The sales clerk is trained to ask for this stuff.

Luckily most times I encounter this I just tell them no I don't have a phone number with them & continue checkout like normal. Sometimes that means not getting a sale price on something but usually I avoid those type of member-specific sales anyway.

And worst case - Just make something up. At Best Buy a sales rep absolutely refused to sell me something from the mobile dept without my info. Which didn't make sense because earlier I had bought something at that same Best Buy with a different rep & that rep took my order without my info no problem (she said she had to enter a phone number but just entered Best Buy's).

Yet this particular sales rep refused to proceed without info, so yeah he got an entire fictional name/address/phone/email on the spot.

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[–] [email protected] 12 points 1 week ago (3 children)

A long time ago they wanted a phone number for me to get a hair cut. She looked at me like I was crazy when I said no.

[–] [email protected] 1 points 6 days ago

The new thing is the fast food places are using the kiosks that use your phone number to text you when your food is ready at the counter. I can’t imagine the privacy policy on those is favorable.

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