I can't believe I'm saying this, but... this isn't quite as bad as it looks.
although clearly they could have handled the situation better.
Agreed, but I mean has been the general theme with the new owner. Everything could have been handled better, but nothing was.
Users do not technically own their handles on X.
Another reason why the fediverse is better. We have better control over this, simply by owning our own instances. Then admins on another instance can't simply seize our usernames.
It appears the original owner hasn’t posted on X since it was called Twitter, in May 2020.
So basically they released a handle that otherwise wasn't going to be used and would have gone to waste.
It would be better if they had a general policy about these things .. but considering the owner...
as it pertains to the @X handle, the company had a good case that they should have ownership of it
Less good as the user was actively using it beforehand but the justification is also stronger in this case.