Now this is exactly the type of professional language I would expect to see, not the off the cuff defensive language Linus unfortunately resorts to in difficult times.
- Acknowledgement and recognition of the problem. 2) next steps 3) timeframe (they didn't give a specific timeframe, but did ask for time, which is ok, since they may not know how long it may take).
Serious (no jokes like with previous statements), factual, unbiased, no kneejerk emotional outbursts.