this post was submitted on 24 Jul 2024
543 points (99.8% liked)

Technology

58133 readers
4050 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
 

Class action filed over price hikes on plans with Un-contract price guarantee.

top 27 comments
sorted by: hot top controversial new old
[–] [email protected] 234 points 1 month ago (1 children)

Unless the amount they have to pay exceeds what it was going to cost them to honor those lifetime agreements this is just the cost of doing business not a penalty

[–] [email protected] 116 points 1 month ago (2 children)

A fine PLUS honoring the agreement is a minimum start

[–] [email protected] 33 points 1 month ago

This person gets it.

[–] [email protected] 4 points 1 month ago

the fine should be paid in voting shares so the more they do this shit the more the govt actually has power to stop them

[–] [email protected] 102 points 1 month ago* (last edited 1 month ago) (5 children)

CenturyLink is doing this to their customers too -- Their contract says "If we raise the price, you can cancel the service with no penalties"

Doesn't that fucking negate the WHOLE purpose of a price guarantee?

The purpose of the price guarantee is to guarantee having that service at that price. The guarantee is guarantee of service too.

[–] [email protected] 37 points 1 month ago (1 children)

It negates the point of a contract. What kind of contract even has a term of length without a set price?

[–] [email protected] 11 points 1 month ago

The kind designed to get people to sign up. They can worry about making more money off them later by deciding not to honor it.

[–] [email protected] 9 points 1 month ago

At least you can get out.

inflation is a thing and so all unlimited time fixed price contracts are suspect.

[–] [email protected] 3 points 1 month ago* (last edited 1 month ago)

The point of the price guarantee was to get customers to sign up at a profitable rate. Once they stopped becoming profitable they’re fine with you no longer being a customer, they’ll just reel in new ones with introductory pricing or other standard sales pitches.

[–] [email protected] 2 points 1 month ago

Eh not really. It's just a way to exit a contract.

[–] [email protected] 1 points 1 month ago

Price guarantee. However, if we do raise our price...

The ending to that sentence is always moot. You guarantee it. End of. If you don't follow through on that guarantee, you are a liar.

...if we do raise our price, you can cancel the service with no penalties.

Mfer, you are gonna be the one paying penalties, see your ass in court.

[–] [email protected] 49 points 1 month ago

Who would have thought that another merger would not lead to lower prices for the consumer? Break all these companies until there's like 10.

[–] [email protected] 48 points 1 month ago (2 children)

Oh nice, maybe I will get a check for less than the cost to mail it in 5 years.

[–] [email protected] 5 points 1 month ago (1 children)

once we get enough of them, maybe we could afford to have a meal at McDonalds

[–] [email protected] 3 points 1 month ago (1 children)

Maybe a large fries ,and we could all have one... or even two fries each!

[–] [email protected] 1 points 1 month ago

two fries? Trying to spoil me aren’t you? ;)

[–] [email protected] 3 points 1 month ago* (last edited 1 month ago)

On a related tangent:

I overpaid one of my credit cards by one cent.

My balance showed -$0.01

I left it that way for maybe a couple months.

They sent me a cheque for a penny and insisted I cash it immediately.

(If we want to destroy the banks, just leave a negative balance on your credit - they'll bankrupt themselves in printing and mailing costs... Muwahaha)

[–] [email protected] 10 points 1 month ago (2 children)

With the way I expect to see inflation continue along its current path, I half expect them to argue that their prices are still the same as in year 2XXX prices, adjusted for inflation.

[–] [email protected] 12 points 1 month ago

Don't give them any ideas.

[–] [email protected] 1 points 1 month ago

You mean the current inflation driven by corporate profiteering?

So now when I grocery shop, I have to wait a week until the overpriced items I’d like are 2 for 1 (back to the original price).