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128

Gamers Nexus | Confronting ASUS Face-to-Face (youtu.be)

submitted 5 months ago by [email protected] to c/[email protected]

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[–] [email protected] 31 points 5 months ago

What a legend..

[–] [email protected] 31 points 5 months ago (1 children)

You know it's serious when Steve faces them in a conference room.

[–] [email protected] 16 points 5 months ago

I'm sure Asus were cursing that Computex happened this month and GN were already planning on coming to Taiwan.

[–] [email protected] 27 points 5 months ago (1 children)

Just bought $50 of merch off their website -- this is the sort of journalism we should all be supporting.

[–] [email protected] 5 points 5 months ago

I just wish shipping wasn't so expensive. That, plus cost of materials, means they're probably getting like 20-30% of sales. I think I'll just donate $10 or something and call it good.

[–] [email protected] 14 points 5 months ago

GN is so good I watch the ads on their channel.

[–] [email protected] 12 points 5 months ago (1 children)

Can someone please summarize what's the results of the meeting?

[–] [email protected] 41 points 5 months ago* (last edited 5 months ago)

Please watch the video, it's worth it over all the dumb shit we spend time on online. Tech Jesus was able to get the attention of the highest level of management responsible for customer service and got them to make (12) tangible commitments to their customers who were screwed by ASUS.

He did it very professionally and in an effective way, and constantly maintained the goal of the discussion (which you can tell is not to make inflammatory and accusatory content that will get clicks, but to get his viewers proper support and refunds from ASUS).

I've never seen a YouTube channel go to this length to actually take an action against a company for a specific issue in the interest of the consumers and get results (as opposed to just making videos to bring awareness).