If it's an unresolved problem, then they should stop offering it.
Not that I think highly of Google these days, but they used to be proud of offering accurate results. If this thing is not accurate, then continuing to offer it for the sake of offering it is just sheer negligence.
You know someone is going to die because of it. Imagine if AI tells someone with a peanut allergy that they can eat peanuts if they soak them in honey first, or something.