cross-posted from: https://lemmy.ml/post/15205399
Really cool blog post with beautiful photos and starts with a fun and interesting intro, here captured in an image for the the tl;dr but-want-to-comment-anyway among you :
this post was submitted on 03 May 2024
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One of my coworkers and I often discuss quitting our stressful-stupid IT jobs and going to work at Home Depot or Costco or even Arby's.
Today I took my car in for routine service. A place I use all the time. Major chain.
The poor guy checking me in had to click past about 50 stupid pointless prompts on his workstation. He had serious muscle memory going on. The man was impressive, the software was not.
I can just imagine the asshole midlevel manager who made some beleaguered coder write all that pointless popup shit, to make sure "they don't forget to upsell the customer" and god knows what other inane nonsense .
It's embarassing how bad software is in 2024. Especially point of sale systems and medical records.
+1 to Point Of Sale systems - POS as the acronym is. Every single one of them.
Check out the current Luddite movement, this is their main complaint
I used to be a POS tech. It's such a gross, mismanaged walled garden.
Currently I spend a lot of time advising against pop ups like that :^)
Thank you.