this post was submitted on 10 Jul 2023
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Self-checkout theft causing problems for retailers β€” and shoppers who despise receipt checks (www.cbc.ca)
submitted 1 year ago by [email protected] to c/[email protected]
131 comments fedilink hide all child comments
 

I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

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[–] [email protected] 12 points 1 year ago (3 children)

I agree but I want to push back on the 'automation' of jobs. Self checkout isn't automation. They just made you do the work.

[–] [email protected] 2 points 1 year ago

Yup, the corporation's favourite hobby is externalizing of costs. This is just one more example.

Automation would be some kind of robot that unloads my cart and packs my groceries into properly organized bags.

[–] [email protected] 2 points 1 year ago

That's true. Honestly, as someone who despises chit-chat and likes to be in and out as quickly as possible, I prefer self check-out, but I know the people pushing it aren't doing it for the same reason I would.