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Air Canada must honor refund policy invented by airline’s chatbot (arstechnica.com)

submitted 8 months ago by [email protected] to c/[email protected]

67 comments fedilink hide all child comments

Air Canada appears to have quietly killed its costly chatbot support.

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[–] [email protected] 42 points 8 months ago* (last edited 8 months ago) (1 children)

Dual_Sport_Dork's Ironclad Law Of AI Productivity: The amount of effort you must expend on ensuring that the unsupervised chatbot is always producing accurate results is precisely the same amount of effort you would expend doing the same work yourself.

[–] SheeEttin 1 points 8 months ago

I feel like it would be more.