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This coffee shop uses AI to measure the productivity of their employees and the time spent in the shop per customer. Welcome to capitalist innovation. (lemmy.ml)

submitted 9 months ago by [email protected] to c/[email protected]

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[–] [email protected] 5 points 9 months ago* (last edited 9 months ago)

Most certainly will be ways to exploit it to make the numbers look good without improving quality of service (see fast food drive-thru workers asking customers to "pull up front" in order to stop the timer and artificially move the line while the customer continues to wait for food)

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